CVS Health reviews

3.2

44% would recommend to a friend

(46,778 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
1.0
Nov 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Pharmacist pay probably higher than similar chains, but terrible reluctance to treat pharmacists as professionals. Great pride in being innovators in pharmacy, but they fail to distinguish between innovation and gimmicks. FINALLY got rid of tobacco sales - and of course capitalized on that gimmick - excuse me "innovation", "training" their pharmacists to becoming tobacco cessation counselors. No time to counsel; training was woefully inadequate.

Cons

Failure to distinguish between training and telling/teaching. Good businesses (in a capital market) exploit assets, not stakeholders. CVS fails to recognize that customers and employees are stakeholders. Good businesses do not exploit their stakeholders. They talk a good talk about customer service but fail to provide the payroll hours to give even marginal customer service. The bean-counters have won the day and don't even realize they're counting theoretical beans.

5.0
Oct 17, 2014

Not bad only if you can handle it

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay and benefit, big company

Cons

Numbers driven guilt culture very defeating

1.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the education I received over the years in the pharmacy. I really enjoyed my early years at CVS when it was a "nice" company to work for; when they really made you feel like a huge family, and that you were making a difference in someone's life no matter what position you had in the company. Making long lasting friendships.

Cons

Watching the company change into horrible corporate greed. The employee and customer DO NOT matter just the mighty dollar. They want to make it seem like they care about the customer, but peel back the mask and everything is about the money. They don't care about employees and their abilities to get the job done right, just pay the cheapest young kid to do the poorest job, to get part of the job done poorly for least amount of hours while cutting full time employee hours back to point of being part-time. They do not follow HIPPA laws, dress codes, codes of conduct. When bringing these things to the attention of management it is always met with no action. Upper management gives the same response, even calling corporate has left me with no help in these matters. Which tells me CVS is a company that does not care. They give positive yearly employee review yet give no monetary raise and if a raise of 2 or 3 cents came your way it could take 3 to 6 months to show up in your paycheck and they would not consider making it retroactive from the time you were given the raise. They will try to make sure you lose you vacation time at the end of the year so you can't use it according to their terms, so you lose it. They took away the holiday bonus "gift" that they used to give us. They stopped the positive feedback (being in a top100 to 1000 store) we used receive both verbally and out for pizza /Chinese after work to say "thanks" for a job well done. It boosted moral amongst front store and pharmacy employees and it made us feel like some one cared in that corporate world.

Viewing 382 - 384 of 46,778 Reviews

Glassdoor has 49,204 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.