Pros
As a store manager you have a direct impact on customer service, the crew need their jobs and always are willing to move the store in the right direction for sales and triple s. You know you can make a positive difference in the life of your customers and crew.
Cons
Since CVS bought Caremark, my store lost over 5,000 hours a year. We lost 2,000 in the 2008 budget, 2,000 in the 2009 budget and over 1,000 in 2010. The cuts were made with no loss in total sales and no decrease in workload. Above the district level, management is blind to what happens in the stores, running a CVS store in 2010 is different than running a CVS store in 1987. You cannot run a successful business by expecting the Store Manager to work 65-80 hours a week. At the change of every season the store manager works close to two straight weeks to end the current season and get the new one set. CVS is running its Store Managers to look for a job elsewhere. As a Store Manager you also work 3 nights per week and this creates problems at home and at the store. When you come in at 1230 you are so far behind in the work load that you decide you have to come in earlier and you can't ever catch up at work and your personal life suffers. CVS treats its Store Managers wrong.