CVS Health reviews

3.2

44% would recommend to a friend

(46,805 total reviews)
avatar

David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
3.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

There are definite differences in the systems at CVS and its competitors and some of them are much better at CVS, while some also are lacking.

Cons

They don't allot enough hours to get a job done, then they say that because you didn't get the job done/quota met, that they can't increase your hours. Likewise, they start certified tech pay at the exact same rate as the front store workers, but expect you to work like a salaried management employee. To be fair, most retail chains are the same way, but CVS is the lowest paying one.

1.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Not much good I can say.

Cons

Where to start. I would have given them zero stars if I could. The IT org at CVS Specialty is in general, the worst I've seen in nearly 20 years of being in IT. Their executive leadership is completely inept. There is zero accountability at the executive and upper management levels. They're stuck in the swamp using very out-dated tech and methodologies. They refuse to make the necessary changes to drag themselves up to even the last 10 years in technology. The organization's leadership has no grasp of work/life balance. They go from 70+ hour weeks with 24 hour support and 7 day work weeks as far as the eye can see, burning everyone out to the point of quitting, all due to their stunning mismanagement and horrible or non-existent planning. From that, all the way to shutting down nearly every project mid flight at the end of August, because they ran out of money three to four months before the end of the year forcing layoffs of full time employees. Who gets fired for mismanagement of an organization to the point where they're forced to lay off employees? Oh, that's right, they're usually promoted.

1.0
Nov 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The ONLY reason I’ve worked at CVS for 4 years is because of my team, and my management. I went from being a pharmacy tech, converted to a cashier(sales associate), to a shift manager. My store manager was fantastic and she would bend backwards for you if you needed time off or had an emergency. The team I had was phenomenal. We laughed, joked around and made each other feel better when we were down. Other than that, the company is a joke...

Cons

Awful hours(especially 24 hour stores) Working holidays Underpaid Corporate always cutting back hours Full time should be considered 40 hours, not 30... They expect you to do more than what “your” team can handle... Truck drivers and delivery’s would always be messed up, whether it is missing pallets, cases, wrong items being delivered to the store... etc. 99% of the time, there were always issues with truck. Photo lab department is a HOT MESS! Photo machines always have technical issues and customers can’t print pictures. Everything in the store that is electronic are ALL refurbished items. You know what that means right? Always calling in repairs or sending out new items because the refurbished items break easily.. the registers still use IBM which is the slowest operating system. DO NOT get me started with the coupons... coupons and the systems we use DO NOT go well together.. slow, slow, slow!!!! They always crash and have to reboot them which takes 10-15 minutes to full reboot back up. When there is a large transaction that a customer has, prepare yourself because it will crash on you. Bottom line to sum it all up, prepare to run around like a maniac with no head, and expect to be worked like a SLAVE!

Viewing 484 - 486 of 46,805 Reviews

Glassdoor has 49,232 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.