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      CVS Health

      Engaged Employer

      CVS Health reviews

      3.2

      44% would recommend to a friend

      (46,762 total reviews)
      avatar

      David Joyner

      49% approve of CEO

      43% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Culture & values

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      47K reviews
      3.0
      Aug 14, 2023

      Great until it's not

      Prior authorization representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, remote work, and equipment provided. The supervisors were helpful and didn't make me feel I was bothering them.

      Cons

      Two 15 min breaks and one 30 min break. If you go over that time you'll be out of adherence. The training was okay but needed a lot of improvement. I felt like we were thrown to the sharks when we started on phone calls. A lot of us were still lost. And over time, Wow! Every week overtime!

      4.0
      May 11, 2023

      Best remote job I've ever had

      Clinical case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay, good benefits, probably the healthiest and most supportive team I've ever worked for which is impressive for a remote/virtual role. Colleagues and supervisors are incredibly knowledgeable and skilled and genuinely care about the care they provide our members. Tons of flexibility which allows me to take care of myself and family. Supervisors genuinely care about their employees and really don't worry about hours worked as long as the work is getting done well.

      Cons

      Documentation is tedious, trying to stay in federal compliance can be a hassle if you're not organized and able to multi-task, members/clients can be unpleasant and may not want to work with you. Work can pile up for the next day you're in office if you have to take a day off unexpectedly. I sometimes get conflicting info on how to follow workflows which is stressful when compliance is in the balance.

      3.0
      Apr 1, 2023

      Entry Level Job

      Claim benefit specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is lengthy, they train you on the basics, benefits are ok, no phone use required for job.

      Cons

      Training doesn't teach you everything you need to know, only the basics, help is limited due to staff shortage, Supervisor doesn't know the job and can't help. They pay is not competitive and the amount of work you have to do is astronomical. They continue to pile on more work but no extra pay. The raises are a joke.

      Viewing 265 - 267 of 46,762 Reviews
      Related searches: CVS Health jobs | CVS Health salaries | CVS Health benefits | CVS Health interviews | CVS Health conversations
      ReviewsCVS Health reviews

      Glassdoor has 49,188 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.