CWT reviews

3.5

60% would recommend to a friend

(1,445 total reviews)

Patrick Andersen

42% approve of CEO

32% positive business outlook

CWT has an employee rating of 3.5 out of 5 stars, based on 1,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWT employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Travel agent status which allow cheap air trips and hotel stays. Good working conditions in the Tower. Interesant truly international company with operations in more than 40 countries. However, chances to be staionned abroad are minimal.

Cons

Low salaries. No internal promotion or succession planning. Staff is exploited untill they are so fed up and quit. Senior management live very far from day to day issues and do not undestand that most departments are understaffed. Outsourcing of accounting and IT in India have been a disaster for the company. Working morale is very low since that time and this is not helped by the current econmic downturn. Company dynamic seems to have disapeared.

1.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for CWT is that due to the disorganization of the management and company over all there is plenty of OT available to people in various departments and at various levels. So, if you are an hourly employee, you can make significantly more than what your "salary" is based on.

Cons

Because of the lack of clearly defined job functions, the multiple layers of red tape that need to be cut through , the disorganization of the upper management and their failure to provide any leadership whatsoever, nothing ever seems to get done. And, even when something does get done, the resulting "change" only seems to be negative. It seems that HR (both before they bought out TQ3 Navigant International, and after) hires people based on the prospective employee simply having a pulse and an IQ that would freeze water were it a temperature. Promotions within the company seem to be given to people that most firmly had their lips locked to the south end of the person who was in the job before them and (this is assuming that I need say more...) whom are, both by their previous experience and present example, not qualified for the positionsthey are in. The company makes it very hard to advance not only in maintaining a high level of security and secrecy about what qualifications are required for each "position" within the company, but also by not investing (either time or money) in the advancement (personally or professionally) of people currently employed who could really make this a GREAT place to work and would transform us from the Marx Brothers surrealistic nightmare that it currently is to the premier travel service that the "Mangement" is deluding themselves into believing it is.

Viewing 1444 - 1445 of 1,445 Reviews

Glassdoor has 1,786 CWT reviews submitted anonymously by CWT employees. Read employee reviews and ratings on Glassdoor to decide if CWT is right for you.