Cactus Club Cafe reviews

3.8

64% would recommend to a friend

(1,347 total reviews)

Andrew Latchford

70% approve of CEO

42% positive business outlook

Cactus Club Cafe has an employee rating of 3.8 out of 5 stars, based on 1,347 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cactus Club Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, youll be able to take all the time off that you wish!

Cons

If it is not patio season, and you have not been there for at least 4+ years, then you are essentially unemployed. You will be called off the majority of your shifts, usually they call you off 1.5 hours before, but sometimes they will call you off when you’re on your way to work. Communication between managers is abysmal and you only receive perks at work if you are friends with the managers. There are different standards set depending on your status in the restaurant. There have also been multiple instances of my clock-in time’s being adjusted inappropriately. For example, I would clock in for 5pm-12am and my clock-in would be changed to 5pm-11pm after I left the restaurant. This would happen multiple times a week and has lead to a backlog of unpaid wages, and unfortunately it has happened to multiple servers. Managers will also frequently “cut” you when your section is full, forcing you to finish up your tables unpaid, or give them all up and leave. To be honest, I have worked at many restaurants and this was by far the worst experience. It essentially felt like I was being scammed the whole time.

3.0
Feb 19, 2026

Life long friends

Recommend
CEO approval
Business Outlook

Pros

Well-run systems — clear training, structure, and predictable standards

Cons

Can feel competitive — cliques

Viewing 34 - 36 of 1,347 Reviews

Glassdoor has 1,370 Cactus Club Cafe reviews submitted anonymously by Cactus Club Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Cactus Club Cafe is right for you.