3.0
Jul 7, 2026
Great for skill-building and impact; management support could be stronger
Current employee, more than 1 year
Des Moines, IA
Recommend
CEO approval
Business Outlook
Pros
The independent nature of the virtual setup is fantastic, and the initial training prepares you well for managing consultations. Meaningful work helping patients improve their health outcomes. Great opportunity to build communication, care coordination, and patient support skills while working remotely with a team that values healthcare access.
Cons
Communication between leadership and employees could be improved. Some processes feel unclear, and additional support and consistency from management would help employees feel more confident in their roles. Managing a continuous caseload during peak hours can make long phone shifts feel quite repetitive and fast-paced.
