CallTower reviews

3.6

68% would recommend to a friend

(27 total reviews)

Bret England

74% approve of CEO

70% positive business outlook

Reviews by job title

27 reviews

Reviews about "Culture"

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5.0
Jun 30, 2023

Great Company Culture, The Best People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CallTower is a strong, growing unified communications provider - the company culture is amazing, leadship is strong and transparent and there are opportunities to grow with balance.

Cons

I haven't come across any cons

4.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Culture for an employee

Cons

Salary Compensation for employees showing better

5.0
Jan 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, was great versus the last job. Had us on WFH and was given good training opportunities Very friendly community and very good team co-operation and support team has a good sense of togetherness CEO is REALLY good. Cannot stress this enough. Upper and Middle management are good and treat us like people instead of a numbers game, very rare at mid size companies like this

Cons

Lack of support means the busy months are, busy, had a period near the end of 2021 that was full of cases where folks didn't see any less than 20, sometimes 30 cases a day(some of this due to cyberattacks on our tcp/ip providers so not much we can do there) Lack of interdepartmental communication hurts us quite a bit, a case of the left brain not knowing what the right is doing Knowledgebase needs vast improvement, many duplicate articles or articles that are tagged improperly and support doesn't have the time to go through and fix them up Minor things such as more WFH opportunities for support and possibly hiring a full time tech for the logistics and shipping team could help

Viewing 4 - 6 of 27 Reviews

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