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CallTower

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CallTower reviews

3.6

68% would recommend to a friend

(27 total reviews)

Bret England

74% approve of CEO

70% positive business outlook

Ratings by category

3.7

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Reviews by job title

27 reviews

Reviews about "Culture"

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1.0
Jan 29, 2025

Worked as NOC Engineer briefly in 2023

Noc engineer
Recommend
CEO approval
Business Outlook

Pros

You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

Cons

TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

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CallTower Response
1y
Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
2.0
Nov 19, 2024

Not My Cup of Tea

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice computers, office has snacks and fun things. The company building is okay, lots of start up vibes to the game room. Everyone seems to be big into golf here.

Cons

Not really sure where the culture comments are coming from. It’s a largely WFH office, and I would say culture is lacking despite managements best efforts and “games”. Pay is not competitive, nor are benefits. Probably the least diverse environment I’ve been in since my career began.

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CallTower Response
1y
Thank you for sharing your feedback. We're glad you enjoyed the office perks and environment. We understand the challenges of fostering a strong culture in a WFH/hybrid setting and are committed to enhancing inclusivity and engagement. We are also sorry to hear that our compensation and benefits didn’t meet your expectations. We regularly review our offerings to ensure we remain competitive and are committed to making improvements wherever possible. Your input is valuable, and we’re focused on continuous improvement. Thank you again for your thoughts!
1.0
Sep 24, 2024

Boring, Frustrating, No Culture

Anonymous- salaried staff
Recommend
CEO approval
Business Outlook

Pros

Management is being bought out by private equity. So hopefully they won’t be around long.

Cons

Terrible culture. All old white men. Required days in an office that’s always empty. Boring product.

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CallTower Response
1y
Thank you for taking the time to share your feedback. At CallTower, we take all reviews seriously and are committed to fostering a positive and inclusive work environment. We recognize the importance of diversity and have an inclusive culture that embraces varied perspectives and experiences. We are continuously seeking ways to improve our workplace dynamics, including re-evaluating our office policies to better suit the needs of our team members. We genuinely appreciate your feedback and would welcome the opportunity to discuss any specific concerns further. Please feel free to reach out to us directly so we can address these issues and enhance your experience with CallTower.
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Glassdoor has 62 CallTower reviews submitted anonymously by CallTower employees. Read employee reviews and ratings on Glassdoor to decide if CallTower is right for you.