Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CallTower

      Is this your company?

      CallTower reviews

      3.6

      68% would recommend to a friend

      (62 total reviews)

      Bret England

      74% approve of CEO

      70% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Senior management

      3.2

      Compensation and benefits

      CallTower has an employee rating of 3.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallTower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      62 reviews
      1.0
      Jan 29, 2025

      Worked as NOC Engineer briefly in 2023

      Noc engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work remotely, but expect an intense workload with little to no breaks. The PMO keeps a tight grip on deadlines, and if you fall behind, expect direct repercussions.

      Cons

      TERRIBLE COMPANY. Be very cautious of five-star reviews titled "Great Company"—if they lack depth on why it's great, that's a red flag. This is a small, cult-like company where you're expected to memorize their playbook and read books that have nothing to do with your job. They obsess over personality tests instead of actual skills. Worst of all, they have little respect for your personal time and will let you go in an instant, not based on performance, but on your manager’s mood.

      avatar
      CallTower Response
      1y
      Thank you for sharing your feedback. We value honest input as it helps us understand areas for improvement and continue building a better workplace. Your comments about workload, management practices, and company culture have been noted, and we take them seriously. While we recognize there’s always room to grow, we also remain committed to fostering an environment where team members can thrive and feel supported. We wish you success in your future endeavors and appreciate the time you took to share your perspective.
      2.0
      Nov 19, 2024

      Not My Cup of Tea

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice computers, office has snacks and fun things. The company building is okay, lots of start up vibes to the game room. Everyone seems to be big into golf here.

      Cons

      Not really sure where the culture comments are coming from. It’s a largely WFH office, and I would say culture is lacking despite managements best efforts and “games”. Pay is not competitive, nor are benefits. Probably the least diverse environment I’ve been in since my career began.

      avatar
      CallTower Response
      1y
      Thank you for sharing your feedback. We're glad you enjoyed the office perks and environment. We understand the challenges of fostering a strong culture in a WFH/hybrid setting and are committed to enhancing inclusivity and engagement. We are also sorry to hear that our compensation and benefits didn’t meet your expectations. We regularly review our offerings to ensure we remain competitive and are committed to making improvements wherever possible. Your input is valuable, and we’re focused on continuous improvement. Thank you again for your thoughts!
      5.0
      Mar 3, 2021

      Outstanding Company Culture

      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      CallTower's lives by its core behaviors - CallTower Dedication, Action-Oriented and Smart and Inquisitive. Each quarter, our senior leadership team creates a new playbook that encompasses the quarter's main goals. This playbook enables all departments with the key goals for the quarter and provides a solid understanding of what the company is looking to achieve during that timeframe. Great comradery across departments. An exciting and challenging work environment Family-oriented culture Leadership cares about each employee's well-being and works hard to convey to all the importance of each team member's role in the business's overall success.

      Cons

      While we do have programs in place to enhance work-life balance and have strived to do more in the last year -- we are moving quickly due to demand which makes this challenging.

      Viewing 13 - 15 of 62 Reviews
      Related searches: CallTower jobs | CallTower salaries | CallTower benefits | CallTower interviews
      ReviewsCallTower reviews

      Glassdoor has 62 CallTower reviews submitted anonymously by CallTower employees. Read employee reviews and ratings on Glassdoor to decide if CallTower is right for you.