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      CallTower

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      CallTower reviews

      3.6

      68% would recommend to a friend

      (62 total reviews)

      Bret England

      74% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      CallTower has an employee rating of 3.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallTower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      62 reviews
      2.0
      Oct 30, 2016

      Wouldn't recommend working here.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours and great co-workers, which makes the company tolerable. The company does try to create a good culture and include everyone.

      Cons

      Upper management is terrible, and some never show up to work. No follow through. They send out surveys to see how management is doing, but nothing ever changes, so why send them. Things are quickly brushed under the rug. They simply don't care.

      avatar
      CallTower Response
      8y
      There are some great people at CallTower, that is true. People who are dedicated, action oriented, as well as smart and inquisitive. Thank you for your perspective on upper management, we have some work to do in showing the effort to apply changes from the feedback we receive from our employees. Our June 2017 survey to our employees, 85% of respondents said they were happy or very happy to work at CallTower.
      4.0
      Sep 24, 2014

      Company in Start-Up Mode

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great technology and product. New opportunities with white label and channel sales. Exciting place to work with opportunity for growth. Hard-working employees - new and old. People very willing to help each other, even if it is not "their job". A lot of hard work is required right now, but there is also a lot of excitement in working at a place that is growing. I would rather have too much work than not enough and look at lay-offs.

      Cons

      No 40 hour weeks or work/life balance. Processes need to be updated to match workload and efficiencies need to be found. Need more developers. Comments on social media are damaging company and employee reputation. This needs to stop. Both "old-time" and new employees are hard working and in some cases process and efficiency changes need to happen.

      1.0
      Sep 24, 2024

      Boring, Frustrating, No Culture

      Anonymous- salaried staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is being bought out by private equity. So hopefully they won’t be around long.

      Cons

      Terrible culture. All old white men. Required days in an office that’s always empty. Boring product.

      avatar
      CallTower Response
      1y
      Thank you for taking the time to share your feedback. At CallTower, we take all reviews seriously and are committed to fostering a positive and inclusive work environment. We recognize the importance of diversity and have an inclusive culture that embraces varied perspectives and experiences. We are continuously seeking ways to improve our workplace dynamics, including re-evaluating our office policies to better suit the needs of our team members. We genuinely appreciate your feedback and would welcome the opportunity to discuss any specific concerns further. Please feel free to reach out to us directly so we can address these issues and enhance your experience with CallTower.
      Viewing 19 - 21 of 62 Reviews
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      ReviewsCallTower reviews

      Glassdoor has 62 CallTower reviews submitted anonymously by CallTower employees. Read employee reviews and ratings on Glassdoor to decide if CallTower is right for you.