Does CallTower pay their employees well?

According to anonymously submitted Glassdoor reviews, CallTower employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CallTower. This rating has been stable over the past 12 months.

How satisfied are employees working at CallTower?

68% of CallTower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CallTower 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CallTower?

Implementation Project Manager (3) , Marketing Coordinator (2) , NOC Engineer (2) , Sales (2) , Technical Support Engineer (2)

What are the pros of working at CallTower according to real employee reviews?

"The company does try to create a good culture and include everyone." ((in 9 reviews)); "management, especially the CEO, has taken CallTower from a little known, stagnant growth organization two years ago to a major player in many arenas." ((in 5 reviews)); "Very good group of employees (not management)." ((in 4 reviews)); "Most of the people are good people in a bad situation." ((in 4 reviews)); "the company culture is amazing, leadship is strong and transparent and there are opportunities to grow with balance." ((in 3 reviews))

What are the cons of working at CallTower according to real employee reviews?

"Upper management and CEO are at a low." ((in 4 reviews)); "Pay is not competitive, nor are benefits." ((in 3 reviews)); "Benefits were awful since the company was so small" ((in 3 reviews))

What are the top reviewed CallTower locations?

South Jordan , Salt Lake City , West Jordan , Draper , Sandy , Chicago , Dallas , Boston , Kingsland

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CallTower

CallTower reviews

3.6

68% would recommend to a friend

(62 total reviews)

Bret England

74% approve of CEO

70% positive business outlook

Ratings by category

3.7

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

CallTower has an employee rating of 3.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallTower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

2.0

Sep 2, 2021

Stay away from the support department

Tier-2 technical support engineer

Recommend

CEO approval

Business Outlook

Pros

I liked my coworkers, culture encourages people to get to know each other. Support management at least attempts to help their employees, but senior management does not follow through.

Cons

Typical neglected support department. They will only put the bare minimum into support, but will consistently ask the world from them.

4.0

Nov 3, 2020

Very good company to work for (and be a customer of)

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

Very focused on customer satisfaction, both with external customers, and internal departments. Rewards hard work. Allows a great deal of autonomy, but has the checks and balances in place to make sure the company goals are met. Company goals are constantly reviewed and disseminated to make sure everyone knows what the current priorities are.

Cons

Some growing pains (combined with CO-VID challenges), but being handled. A bit too focused on "canned" business philosophies for my personal liking, but willing to follow along if it helps the company overall.

1.0

Oct 1, 2019

Do not recommend.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not much. Everyone is out for themselves due to the culture.

Cons

Management is disconnect from the customer and employee. No training in place with high expectations. Encouraged to call out people with they are not doing their jobs without asking about the circumstances. No leadership of coaching to improve oneself. They do not lead by example.

Viewing 22 - 24 of 62 Reviews

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Jobs at CallTower

Junior Solutions Architect

Junior Solutions Architect