Does Canon ITS pay their employees well?

According to anonymously submitted Glassdoor reviews, Canon ITS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Canon ITS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Canon ITS?

57% of Canon ITS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Canon ITS 3.1 out of 5 for work life balance, 3.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Canon ITS?

Technical Support Representative (11) , Tech Support Representative (9) , Technical Support (4) , Customer Service Representative (3) , Sales Representative (3) , Learning And Development Specialist (2) , Operations Supervisor (2) , Tech Support (2) , Tech Support Representative I (2) , Technical Support Representative II (2)

What are the pros of working at Canon ITS according to real employee reviews?

"The benefits are great." ((in 14 reviews)); "good people to work with" ((in 6 reviews)); "Very well ran company and great training!" ((in 5 reviews)); "Helpful and friendly coworkers." ((in 4 reviews)); "Company culture is actually pretty decent" ((in 3 reviews))

What are the cons of working at Canon ITS according to real employee reviews?

"Pay across the company is low and raises are small." ((in 11 reviews)); "Poor management and middle management." ((in 7 reviews))

What are employees saying about Canon ITS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Canon ITS layoffs and their outlook for job security at Canon ITS in 2026.

What are the top reviewed Canon ITS locations?

Chesapeake , Albuquerque , Virginia Beach , Rio Rancho

Skip to content Skip to footer

Notifications

Canon ITS

Part of Canon

Canon ITS reviews

3.1

57% would recommend to a friend

(95 total reviews)

Kevin Ogawa

55% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.9

Senior management

2.7

Career opportunities

Canon ITS has an employee rating of 3.1 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canon ITS employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

4.0

Oct 30, 2025

Decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

tech support role is easy

Cons

No room for advancement .

4.0

Oct 25, 2025

Solid Company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good people Good hours Good benefits Good work from home flexibility

Cons

Some communication issues between departments. Training for frontline agents not as good as in the past due to a shift to self-paced modules and away from technical trainers. Lack of career progression due to the company flattening over the past couple of years.

2.0

Jun 6, 2025

hated it

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

None. The pay was trash and the mandatory over time was a slap in the face.

Cons

Pay, and treatment of employees

Viewing 4 - 6 of 95 Reviews

Top companies for "Compensation and Benefits" near you

S&P Global

3.8★Compensation & Benefits

AlphaSights

3.8★Compensation & Benefits

University of Missouri

3.6★Compensation & Benefits

Stony Brook University

3.7★Compensation & Benefits