Is Canon a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Canon have rated their employer with 3.2 out of 5 stars in 82 Glassdoor reviews. This is a lower than average score with the overall rating of Canon employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Canon now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Canon .

Does Canon pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Canon with 3.3 out of 5 stars based on 82 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Canon.

How happy are Customer Service (CSR) professionals working at Canon?

60% of Customer Service (CSR) employees at Canon would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Customer Service (CSR) professionals have also rated Canon with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Canon?

Account Manager (82) , Manager (53) , Software Engineer (49) , Project Manager (40) , Account Executive (29) , Marketing (26) , Sales (26) , Sales Representative (26) , Key Account Manager (24) , Sales Manager (23) , Marketing Specialist (21) , Administrative Assistant (20) , Engineer (18) , Field Service Engineer (18) , Assistant Manager (17)

What are the pros of working at Canon according to real employee reviews?

"The people are great and are always willing to help you and progress your career." ((in 150 reviews)); "benefits are good and meaningful" ((in 105 reviews)); "Great team work and colleague ." ((in 97 reviews)); "The people and culture are great" ((in 88 reviews)); "Great team and very supportive" ((in 45 reviews))

What are the cons of working at Canon according to real employee reviews?

"Low salary and overtimes work" ((in 120 reviews)); "Poor management and boring environment" ((in 115 reviews)); "Low pay and you have to apply multiple times (beg) to get a promotion." ((in 66 reviews)); "bad manager and disorganized work allocation" ((in 41 reviews)); "little or slow career progression" ((in 35 reviews))

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Canon

Canon Customer Service (CSR) reviews

3.2

60% would recommend to a friend

(82 total reviews)

Fujio Mitarai

90% approve of CEO

29% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

3.0

Culture & values

2.8

Senior management

Customer Service (CSR) employees have rated Canon with 3.2 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Canon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

5.0

May 10, 2024

Wonderful company!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fantastic culture, very inclusive and diverse. Wonderful company to work for!

Cons

Not sure I can think of any?

3.0

Mar 14, 2024

Big company steady processes

Account manager

Recommend

CEO approval

Business Outlook

Pros

Established brand so easy to sell products

Cons

Salary was not so good

5.0

Feb 26, 2024

Great Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Supportive teams and colleagues, family orientated culture and HRs are very kind, helpful and understanding.

Cons

Lack of admin support for paperworks

Viewing 16 - 18 of 82 Reviews

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Canon Customer Service (CSR) reviews

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Wonderful company!

Big company steady processes

Great Culture

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