Is Canon a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Canon have rated their employer with 3.2 out of 5 stars in 82 Glassdoor reviews. This is a lower than average score with the overall rating of Canon employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Canon now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Canon .

Does Canon pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Canon with 3.3 out of 5 stars based on 82 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Canon.

How happy are Customer Service (CSR) professionals working at Canon?

60% of Customer Service (CSR) employees at Canon would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Customer Service (CSR) professionals have also rated Canon with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Canon?

Account Manager (82) , Manager (53) , Software Engineer (49) , Project Manager (40) , Account Executive (29) , Marketing (26) , Sales (26) , Sales Representative (26) , Key Account Manager (24) , Sales Manager (23) , Marketing Specialist (21) , Administrative Assistant (20) , Engineer (18) , Field Service Engineer (18) , Assistant Manager (17)

What are the pros of working at Canon according to real employee reviews?

"The people are great and are always willing to help you and progress your career." ((in 150 reviews)); "benefits are good and meaningful" ((in 105 reviews)); "Great team work and colleague ." ((in 97 reviews)); "The people and culture are great" ((in 88 reviews)); "Great team and very supportive" ((in 45 reviews))

What are the cons of working at Canon according to real employee reviews?

"Low salary and overtimes work" ((in 120 reviews)); "Poor management and boring environment" ((in 115 reviews)); "Low pay and you have to apply multiple times (beg) to get a promotion." ((in 66 reviews)); "bad manager and disorganized work allocation" ((in 41 reviews)); "little or slow career progression" ((in 35 reviews))

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Canon

Canon Customer Service (CSR) reviews

3.2

60% would recommend to a friend

(82 total reviews)

Fujio Mitarai

90% approve of CEO

29% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

3.0

Culture & values

2.8

Senior management

Customer Service (CSR) employees have rated Canon with 3.2 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Canon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

1.0

Jan 27, 2024

Where you go end your careerGoals

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Following same playbook for decades , only promoted if you in with management

Cons

Toxic work environment, not for females

5.0

Jan 1, 2024

Great culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Kind bosses nice colleague, lots to learn and great company to grow with

Cons

Everything is good, no cons to comment

5.0

Dec 13, 2023

Good support

Account manager

Recommend

CEO approval

Business Outlook

Pros

Excellent company and great benefits

Cons

Progression is slow, everything goes through to Japan which can take a long time.

Viewing 19 - 21 of 82 Reviews

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Canon reviews Canon Customer Service (CSR) reviews

Canon

Canon Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Where you go end your careerGoals

Great culture

Good support

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