Is Canon a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Canon have rated their employer with 3.2 out of 5 stars in 82 Glassdoor reviews. This is a lower than average score with the overall rating of Canon employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Canon now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Canon .

Does Canon pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Canon with 3.3 out of 5 stars based on 82 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Canon.

How happy are Customer Service (CSR) professionals working at Canon?

60% of Customer Service (CSR) employees at Canon would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Customer Service (CSR) professionals have also rated Canon with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Canon?

Account Manager (82) , Manager (53) , Software Engineer (49) , Project Manager (40) , Account Executive (29) , Marketing (26) , Sales (26) , Sales Representative (26) , Key Account Manager (24) , Sales Manager (23) , Marketing Specialist (21) , Administrative Assistant (20) , Engineer (18) , Field Service Engineer (18) , Assistant Manager (17)

What are the pros of working at Canon according to real employee reviews?

"The people are great and are always willing to help you and progress your career." ((in 153 reviews)); "Good work life balance if you are in the right team/department" ((in 114 reviews)); "Colleagues are good and helpful" ((in 103 reviews)); "benefits are good and meaningful" ((in 101 reviews)); "The people and culture are great" ((in 84 reviews))

What are the cons of working at Canon according to real employee reviews?

"Low salary and overtimes work" ((in 123 reviews)); "Poor management and boring environment" ((in 120 reviews)); "Low pay and you have to apply multiple times (beg) to get a promotion." ((in 62 reviews)); "Too many managers that sometimes slow down processes with useless questions." ((in 38 reviews)); "little or slow career progression" ((in 36 reviews))

Skip to content Skip to footer

Notifications

Canon

Canon Customer Service (CSR) reviews

3.2

60% would recommend to a friend

(82 total reviews)

Fujio Mitarai

90% approve of CEO

29% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

3.0

Culture & values

2.8

Senior management

Customer Service (CSR) employees have rated Canon with 3.2 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Canon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

4.0

Nov 29, 2023

Good company to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great Colleagues Good environment Salary is okay

Cons

Increment Lack of career progress Traditional minded

3.0

Nov 3, 2023

A great start in B2B sales

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Good team & management (if you're lucky) - Good coaching with opportunities to practice your approaches - Opportunies for advancement/raises fairly often

Cons

- Low base salary more often than not. Best to be supplemented with a part-time job if you're just starting out and living in the GTA - It's a grind at times cold calling, knocking on doors, and dealing with a rejection. Not for the faint of heart

3.0

Oct 3, 2023

good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good team,free fruit,paid on time

Cons

poor management and poor communication

Viewing 22 - 24 of 82 Reviews

Top companies for "Compensation and Benefits" near you

NIKE

3.9★Compensation & Benefits

Procter & Gamble

4.1★Compensation & Benefits

Sherwin-Williams

3.6★Compensation & Benefits

L'Oréal

4.0★Compensation & Benefits

Jobs at Canon

Customer Communications Representative I

Client Service I Representative- Reception/ Office Services

Customer Communications Representative I

Customer Communications Representative I

Customer Communications Representative I-PT

Canon reviews FAQs

Canon reviews Canon Customer Service (CSR) reviews

Canon

Canon Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company to work

A great start in B2B sales

good

Top companies for "Compensation and Benefits" near you

Jobs at Canon

Canon reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Canon

Canon reviews FAQs