CapTech reviews

3.8

66% would recommend to a friend

(185 total reviews)
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Andy Sofish

65% approve of CEO

51% positive business outlook

Reviews by job title

185 reviews

Reviews about "Culture"

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1.0
Jun 3, 2020

Leaderhip Lacking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If one is in the early stages of their career (recent college graduate to maybe 5 -7 years or so) Captech can be a very good place to grow your career. You will get fantastic growth opportunities not available at many companies or firms. Dependent on where one is at in their career; you’ll want to start formulating your exit plan around the 24 to 36 month mark. Colleagues/peers are very good to work with; some of the absolute best I’ve worked with in my career. This can often change the higher the title gets, with a handful of exceptions. Many of the very talented folks simply leave poor and toxic leadership for better opportunities. Offices are modern and have nice amenities; however, perpetually over filled. When not on-site with clients; spending all day on a couch or chair with your laptop in your lap can be typical, unless one is part of a certain practice area.

Cons

Leadership in the office is poor. The show and talk often seem good, but leadership is best described as fraudulent. Unless you are comfortable being a sycophant, be ready for excessive politics and having to deal with highly manipulative and toxic behavior. Some examples include narcissistic motivations, ego driven decision making, impulsive reactions, bullying, and gaslighting. Some leaders will take credit for business someone else developed and sold if it can advance their own interests. I’ve witnessed an office leader viewing You Tube gaming videos during team reviews of pending client presentations and pitches. Colleagues are routinely bad mouthed by leaders when outside the office. The adage, “people don’t leave companies, they leave bosses” is true here. Turnover is high and was high before COVID-19. A large percentage, if not a majority, of senior managers and directors have short tenures; creating a deficit of continuity or consistency. Office growth does not sufficiently explain this. Transparency from leadership is lacking, but tremendous energy and lip service are expended to foster the perception of transparency. If leaders are being transparent, they shouldn’t have to constantly tell everyone how they are being transparent. “Well done is better than well said.” Servant leadership? For many leaders this means how do those around me serve my agenda, my schedule, and my benefit. The criticisms found in other reviews regarding promotions are accurate and fair. Every promotion cycle includes multiple “head scratchers” as to what criteria were applied to warrant that promotion. Favoritism is rampant. A strong majority of the work is higher end staff augmentation type. Salary is a little below average to average. Most of the time there is balance and flexibility between life and work. However, if you happen to have a super demanding client; you’ll be expected to grind out long hours to meet client demands. You won’t see much additional reward for doing so.

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CapTech Response
6y
Thank you for your review and advice. It is unfortunate that your experience has not been what we desire for our CapTechers. Many of the new programs we put into place to strengthen our leadership, coaching, career progression, and culture across all offices were to launch this year but have been on pause due to COVID-19. Hopefully we can reinstate those programs later this year and get back on course soon. Meanwhile, I would like to further discuss your thoughts and feedback. Please reach out to me directly if you are available to do so. –Katy Apostolides, HR Director
5.0
Apr 20, 2020

Proud to Work at CapTech

Recommend
CEO approval
Business Outlook

Pros

I have been with CapTech for 2 years now and have seen first-hand how CapTech has evolved making significant changes to support where we are as a company today (over 1000 team members). There are surveys that go out to the employees to understand what can be improved and based on the feedback CapTech has focused on finding challenging, innovative, and impactful project work. CapTech has invested heavily into L&D and rolled out many new leadership programs as well as learning tracks for team members. CapTech fosters an environment where you have the opportunity to drive your own interests in and outside your client work. If you are interested in learning a new technology or skill you can participate in the multiple trainings we hosted monthly. If you are interested in hosting a training, you are encouraged to do so and are able to drive this effort. Individuals have the opportunity to drive their own career and figure out ways to be impactful to CapTech as well as the clients we work with. Our core values are huge in every effort we focus on and you see this day to day through the interaction of our consultants and leaders. The CapTech Leadership team truly cares about each team member and through this unpredictable time have come together on a daily basis to watch what our clients are doing and how it could impact our overall business. I have been so amazed at the decisions the team has made as instead of laying off team members have provided a notice to those that could be impacted by future furloughs. There has been constant communication around COVID, impacts to the team. Truly have been impressed in the way CapTech has shifted and adapted during this time of crisis.

Cons

There have been growing pains based on how quickly we have grown over the past few years and some offices have a lack of middle level leadership to help provide the coaching and support to newer team members. Leadership has recognized this and is looking at how to address with learning and development opportunities.

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CapTech Response
6y
Thank you for your review. I’m glad you really enjoy the challenging, innovative, and impactful project work and training opportunities. CapTech will always do what we can to retain our talent, especially in unpredictable times such as now with COVID-19. Thank you for the feedback on development areas of coaching and support for newer team members. We are working hard to ensure that we continue developing and improving on the things that make us CapTech. --Katy Apostolides, HR Director
2.0
Apr 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty competitive, and I appreciate the transparency in the quarterly meetings about the current/targeted clients and revenue goals. I also like seeing the playbooks with specific stats. As a college hire, you go through a great college boot camp and learn the basics of consulting. I think that program is a huge benefit to new consultants. The happy hours and different events are fun chances to unwind and network.

Cons

The culture has been in a steady decline in the last few years, especially after the change in DC leadership and the too fast expansion of consultants. People seem to be valued more if they "play hard" rather than "work hard". I can see how this would be attractive to a younger hire, but for someone who is more interested in building a career, this culture is exhausting. The promotion process makes zero sense, and it seems to solely rely on if you've been placed on a high profile client project (there are very very few of these), are friends with one of the senior directors, or took on an internal project that has no real impact. There is an increasing frustration in the office as low-performers get coveted promotions (sure, they left you to do all the actual client work, but their internal presentation about how they do all the client work was proof enough). All this has resulted in a competitive culture, rather than a coaching culture. Speaking of coaching. (Every person is assigned to a coach who guides you through the annual review/promotion process and helps with career goals) Some coaches are amazing; most coaches seem to just be doing it because it's expected. If you get one of the coaches who don't care, your journey at CapTech will be difficult. I know people who've had half a dozen coaches in just a few years, and they still haven't found one who they mesh with. As result, they've struggled to get promotions or earn a positive perception in the office as their coach has no real incentive or drive to represent them fairly to upper management. Backstabbing is pretty common now as the competition grows for promotions and better projects. Management tends to believe whoever complains the loudest versus taking the time to fully understand both sides of a situation, and we're seeing this play out over and over again across multiple accounts and teams. There also aren't many interesting projects, and you'll likely be placed on something that doesn't perfectly match your skills or interests. While that's can be the nature of consulting, once you start to see how the promotional process is so heavily impacted by the kind of project you're placed on (and the managers you work under), being stuck on a "bad" project is frustrating and detrimental to your overall career as you can't control it.

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CapTech Response
6y
Thank you for your review and for sharing your experience. I’m glad you really enjoy the transparency from CapTech and the training received when you first started with the company. We appreciate the feedback on development areas, and sharing your personal experiences (and frustrations). We’re always working to improve, and we value your feedback. I would appreciate hearing from you to discuss further. Please reach out to me directly at kapostolides@captechconsulting.com. –Katy Apostolides, HR Director
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