Capital Blue Cross reviews

3.3

53% would recommend to a friend

(170 total reviews)

Todd Shamash

60% approve of CEO

52% positive business outlook

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

170 reviews
4.0
Oct 26, 2016

Nurse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work. Great people.

Cons

I feel micromanaged at times.

3.0
Jul 6, 2016

In transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are in the midst of some reorganization and trying to align their structure with their strategy to be more customer centric. This will continue for the next year.

Cons

They aren't putting the necessary resources into customer service. Their technology is lacking and they don't have enough resources addressing customer's questions and their customer service staff is stretched.

4.0
Apr 25, 2016

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and great benefits.

Cons

I felt Micromanaged at times.

Viewing 142 - 144 of 170 Reviews

Glassdoor has 193 Capital Blue Cross reviews submitted anonymously by Capital Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Capital Blue Cross is right for you.