Does Capital Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Credit Union employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Capital Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Capital Credit Union?

60% of Capital Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Credit Union 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Capital Credit Union?

Teller (12) , Bank Teller (4) , Member Associate (3) , Mortgage Processor (2) , Teller II (2) , Teller Supervisor (2)

What are the pros of working at Capital Credit Union according to real employee reviews?

"The people are great there." ((in 4 reviews)); "They are good with the benefits, like some of the programs they offer for the employees." ((in 4 reviews)); "Most coworkers are great and I enjoyed floating to see everyone" ((in 3 reviews))

What are the cons of working at Capital Credit Union according to real employee reviews?

"Pay is low for member associates (tellers)" ((in 7 reviews)); "Management is a complete joke." ((in 2 reviews))

What are the top reviewed Capital Credit Union locations?

Green Bay , Appleton , Kimberly , De Pere , Neenah , Little Chute

Capital Credit Union reviews

3.8

60% would recommend to a friend

(49 total reviews)

Laurie Butz

63% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Credit Union has an employee rating of 3.8 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

49 reviews

5.0

Dec 1, 2023

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Capital CU goes out of their way to ensure their employees are happy. They continuously conduct surveys to better understand what employees want, what they like/don't like, and how to improve.

Cons

Just like with any larger company, change can take some time (i.e. bureaucracy and whatnot). They have good vision for the future, it can just take a little while to see that vision put into action.

3.0

Nov 29, 2023

Great Company

Manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, people you work with, location, and tuition reimbursement.

Cons

Leadership has changed and there is very little room for growth.

3.0

Oct 4, 2023

Needs improvement bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers (depending where you work) Decent work life balance (depending where you work and who is your supervisor) Employee education opportunities Some advancement opportunities Community involvement

Cons

Leadership problem include, Lack of accountability Poor communication Poor planning No transparency There have been several positions created that were outside hires and not offered to current employees to even apply. The organizational chart is wild. Executives, presidents, vice president, assistant vice presidents, directors. It feels like there’s 3 management members for 1 job. This leads to poor communication and decision making because nobody knows who is in charge. I could not tell you what half the management team does to improve the credit union or the employee experience but they have a lot of opinions about how front line and lower level staff can improve the experience.

Viewing 13 - 15 of 49 Reviews

Jobs at Capital Credit Union

Front Desk Representative

ITS Desktop Technician