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Capital Insurance Group

Engaged Employer

Capital Insurance Group Reno reviews

4.2

79% would recommend to a friend

(11 total reviews)
avatar

Andrew Doll

86% approve of CEO

79% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.4

Career opportunities

4.2

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.7

Senior management

Ratings by demographic groups

Reviews by job title

11 reviews
4.0
May 13, 2015

Great Place to Work

Commercial lines clerk - customer service
Recommend
CEO approval
Business Outlook

Pros

The pros of working in the customer service center at CIG is that it is full-time, full benefits, and room to promote in the company.

Cons

It can be a little confusing working in a virtual system but that can be overcome. Training comes remotely in the Reno office for clerks so that can be difficult since the center is split Monterey and Reno.

2.0
Dec 17, 2014

Worked to death

Property claims adjuster
Recommend
CEO approval
Business Outlook

Pros

Benefits, retirement stock option plan, Health savings account, lots of employee pot lucks. It's a fairly large office so my co-workers were the best part of the job.

Cons

They work you to death and don't give any compensation or credit. You meet your closing ratio, good job do it again next month but we are going to throw in claims you've never handled. You a call center agent setting up claims all day WHILE you try to close complex farm or commercial claims. High turnover rate because of the low pay. With the amount of work they expect you should not make less than 50K. No room for advancement either.

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