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Capital Insurance Group

Engaged Employer

Capital Insurance Group reviews

3.9

72% would recommend to a friend

(145 total reviews)
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Andrew Doll

81% approve of CEO

72% positive business outlook

Capital Insurance Group has an employee rating of 3.9 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

145 reviews
1.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The ESOP is said to be pretty good...however you have to make the years to become vested in the plan... so far I have not seen anyone stay long enough to get it.

Cons

The supervisors and the managers don't have a clue how to run a department let along a region. They lack the people skills to handle problems and lack the ability to be a boss. The supervisor is clueless and cant handle the pressures of day to day issues let along departmental goals. Her boss doesn't even know how to handle hard claims and nit picks everything until he finally figures out that he doesn't have a clue. They overwork the people on a day to day basis and don't seem to care that all the employees are so overworked that it creates a great amount of tension and that there is no TEAM in the department. They (the bosses) are always attacking the employees and telling them that it will get better, don't worry it will get better.... Training is almost non-existent, if you do get it, then its very hurried and not done very well... The bosses are to worried about their vacations and their luncheons to worry about training. Oh and that's if they are even there. The supervisor takes off so much time and then has the gall to complain when other people take time off... really... The pay is not in line with other insurance companies and should be addressed. Its something that most people would not care about if they were being treated fairly and with respect and had a good work environment. However when you are not being treated well and when you are being micromanaged to the point of pulling your hair out, pay becomes an issue. Overworked overworked overworked.... It made me choose a city down below but that's not the real city...

2.0
Jul 13, 2014

The definition of a "Rat Race".

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are quite friendly and seem to stick together, perhaps that is because they need to in order to survive. The ESOP is nice, but it is risky if the business can not keep it together. The facilities are a toss-up, on one side having a gym is lovely, on the other side it reminds me that most of us practically live at the office. Luckily I work in one of the departments that seems to be more balanced than the rest.

Cons

The workload is insanely high and the organization is poor. It seems that innovation is not welcome and bright ideas are only welcome from the top. Instead of creating a new platform to build from I feel that we are constantly patching holes to keep things afloat. The pay is sub-par and from I've witnessed the atmosphere is a breeding ground for apathy and high-stress. As mentioned in the "pros", my department is not drowning quite as much, some of the other departments constantly seem swamped and it makes for poor communication. For instance, I rarely get the technical support I need. The IT support seems to fluctuate and while there are some friendly technicians, only one of them seems to have a high-level of knowledge. I may be bias on that point though as my two favorite technicians left last year and they were both exceptional. All in all the business seems to have a ton of potential but the biggest con is how management will not be flexible and allow the employees to contribute towards reaching that potential.

4.0
Apr 21, 2014

Great place to make a difference!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee Stock Ownership Plan is the most phenomenal benefit I have ever seen. You just have to have a longer vision of compensation. You give up some on the front end, but if you can be satisfied with a nominal lifestyle and driving a Civic instead of a Mercedes or BMW, you will have an amazing retirement and won't have to work until you are 80. Good support of personal development. A lot of opportunities to have an impact on the company's future.

Cons

As stated above, the overall compensation is loaded on the back end, so if you are all about cash flow, flashy cars and living high, probably not a good fit.

Viewing 133 - 135 of 145 Reviews

Glassdoor has 154 Capital Insurance Group reviews submitted anonymously by Capital Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Insurance Group is right for you.