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Capital Insurance Group

Engaged Employer

Capital Insurance Group reviews

3.9

72% would recommend to a friend

(145 total reviews)
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Andrew Doll

81% approve of CEO

72% positive business outlook

Capital Insurance Group has an employee rating of 3.9 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

145 reviews
1.0
Nov 16, 2014

In need of change

Recommend
CEO approval
Business Outlook

Pros

Friendly people after you've been there a while. ESOP is OK if you are willing to invest 6years of your life to just get vested.

Cons

Low pay, benefits have high deductables, changing priorities with no concern to employees work/life balance, micromanagement, insane hours with little if any comp time, management in IT is not on the same page, career advancement is almost non-existant in IT however they promise development but rarely deliver. IT management shows up late to their own meetings, cancel meetings after they were already to have started and don't show up for your 1 on 1 about 70-80% of the time making communication with your supervisor almost non-existant. Management seems more interested in finding a way to argue justifing low evals to keep costs down than focusing on what employees are doing right.

5.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Let me start by saying, claims is not for everyone. It is fast paced, sometimes complicated, and you have to have a thick skin as sometimes people get upset at you no matter how well you try to treat them. That said, I've worked for other insurance companies and CIG is hands down the best one. The company really tries to create a life/work balance. The sick time/kincare time is incredible. They are one of the only claims organizations that gives ALL employees a pretty decent bonus (usually around 5%) when the company is profitable. The employee stock program is truly amazing. It works out to be around 40-50% of your salary being put into your retirement every year. Adjusters who have been with the company for 10 years have over a million dollars in their retirement account already. You can't beat that. It's also one of the only claims organizations that offers a lot of opportunities for advancement. There are a number of different levels of adjuster and all come with pay increases. Most companies make these lateral moves. Management really cares about creating career development plans for those who want one. The goals are clear and achievable. Every single goals is well with in your control. I've worked for a lot of other companies where the measurements are often outside of your control. If you work hard, you are rewarded.

Cons

If you are not interested in claims, this is not the place for you. Claims is not for everyone. Understand what a claims job is before you apply for one. Claims are complicated and there isn't always a clear black and white answer. That bothers people sometimes. Also, training for some of the more introductory positions is pretty good but as a smaller company, some of the more advanced training is less structures so it takes someone who wants to learn.

Viewing 130 - 132 of 145 Reviews

Glassdoor has 154 Capital Insurance Group reviews submitted anonymously by Capital Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Insurance Group is right for you.