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Capital One

Engaged Employer

Capital One Client Development reviews

3.5

48% would recommend to a friend

(387 total reviews)
avatar

Richard D. Fairbank

53% approve of CEO

34% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.4

Culture & values

3.0

Senior management

3.0

Career opportunities

Client Development employees have rated Capital One with 3.5 out of 5 stars, based on 387 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

387 reviews
3.0
Jul 29, 2024

Your experience may vary

Ux designer
Recommend
CEO approval
Business Outlook

Pros

Individually most people are kind. When I first started working here I loved it. Even during lock-down days of the pandemic, it felt like a very supportive environment. From top down it is a company which understands family obligations and is fairly flexible for working around your needs. At least as of 2023 there were once a month invest-in-yourself days. There are a lot of lifestyle / added benefit resources available (so many it can be hard to be aware of everything available). Generally people understand that if you're working on the West Coast you're not expected to work East Coast hours. This is not always true if you're in a higher up leadership position. (Most of the company is on the East Coast.)

Cons

Depending on current leadership your experience may vary. At the end of 2022 design was put under the umbrella of product which solidified a shift in culture. The design org is large but design maturity is in the middle of the design maturity index. Sometimes design as strategy is recognized but it's rare. The culture of performance management has become cut throat. Job security and advancement is measured on a curve at the time of the performance cycle. There are quotas for how many people are above or below average depending on budgetary requirements. If you end up with a manager change it can be hard to make sure your performance is accurately assessed. Pay for the Bay Area is low. This was true before the current economic environment in the industry.

Viewing 49 - 51 of 387 Reviews
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Glassdoor has 21,453 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.