Capital One reviews

3.6

59% would recommend to a friend

(18,950 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Apr 9, 2024

On the decline

Recommend
CEO approval
Business Outlook

Pros

Decent pay and the hours aren't that bad.

Cons

Performance management is awful Culture is getting worse Morale on my team is low as we have attrition and our manager isn't very good. Way too many short term foreign contractors

1.0
Apr 8, 2024

Horrible Company

Recommend
CEO approval
Business Outlook

Pros

great pay , flexible work environment

Cons

cut throat, hostile work environment, horrible performance review. Lack of job security, associates can get piped out regardless how good they perform.

1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Some teams, especially ones led by and reporting to employees who were with capital for a long time are still awesome all around

Cons

Capital One hired a lot of senior managers, directors and VPs from companies that are known for exploiting people and burning their old companies down. This rapid intake of toxicity resulted in complete change in culture and company's values. You will be graded and promoted based on your visibility, not your contributions or performance.

Viewing 184 - 186 of 18,950 Reviews

Glassdoor has 21,335 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.