Capital One reviews

3.6

59% would recommend to a friend

(18,961 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Oct 19, 2017

Information Security Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere, but with clearly defined goals and objectives.

Cons

Not enough sharing of relevant information about general activities in the company.

5.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

* A really experienced technical leadership team who have made some good tech choices * High standards across Software Engineering * Agile working practices and a good appreciation of tech across the organisation * Innovation is encouraged * Superb office environment - gym, great subsidized canteen * Great benefits

Cons

* Some communication issues between Nottingham and London sites, but this is getting much better

4.0
Oct 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The cloud journey is new to a lot of people within Capital One which gives everyone a real opportunity to influence the direction of the company and the services being developed. This also leads into an environment in which personal learning and growth are positively encouraged, meaning there is a constant expectation that not only should you be growing as a Capital One employee, but as a individual as well. The offices are great, London especially is a brand new custom designed office, though the diagonal desk move in Nottingham take a bit of getting used to. Nottingham also provides a free gym and subsidised cafeteria and the food isn't half bad! There is a real diversity of people within the office, some of who are experts in cloud technologies, some are experts in platform specific development etc. which leads to a good collection of people working towards a common goal without a prescribed approach.

Cons

There does seems to be a clash between the Capital One culture in (old) Nottingham and the culture developing in (new) London. This does seem to be seeping into Nottingham slightly, which is showing itself in how things like performance reviews and progression are being managed. The vast majority of the Software Engineering senior management team (Director level) are in London where-as the majority of the Software Engineers are in Nottingham, again leading to a split in how some teams are managed and developed.

Viewing 18661 - 18663 of 18,961 Reviews

Glassdoor has 21,347 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.