Does Capital Vacations pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Vacations employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Vacations. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Capital Vacations?

88% of Capital Vacations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Vacations 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Capital Vacations?

Sales Representative (24) , Sales (8) , Marketing (7) , Sales Associate (7) , Sales Manager (6) , Frontline Sales Representative (5) , Tour Receptionist (5) , Communications Coordinator (3) , Front Desk Receptionist (3) , Hospitality Specialist (3) , OPC Marketing (3) , Assistant Manager (2) , Customer Service Representative (2) , Director (2) , Front Desk Agent (2)

What are the pros of working at Capital Vacations according to real employee reviews?

"Not many except for the pay is good." ((in 13 reviews)); "Great people and place to work." ((in 13 reviews)); "Can make great money" ((in 7 reviews)); "Supportive and team" ((in 5 reviews)); "Accelerated growth opportunities for those who are willing to put in the work and show leadership potential." ((in 4 reviews))

What are the cons of working at Capital Vacations according to real employee reviews?

"Poor management" ((in 12 reviews)); "Corporate leadership consistently failed to provide adequate training or clear communication, leaving employees unprepared and vulnerable to harsh criticism." ((in 4 reviews)); "Upper management is terrible!" ((in 4 reviews)); "communication can be improved." ((in 3 reviews))

What are employees saying about Capital Vacations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Vacations layoffs and their outlook for job security at Capital Vacations in 2026.

What are the top reviewed Capital Vacations locations?

Myrtle Beach , Branson , Springfield , Orlando , Kissimmee , Hollywood , Pigeon Forge , Raleigh , North Myrtle Beach , Schaumburg , Saint Petersburg , Biloxi , Nashville , Ocean City , Atlanta , Chicago , Kansas City , Nixa , Wells , Asheville , Charlotte , Knoxville , Daytona Beach , Cocoa Beach , Mashpee , Stone Mountain , Daytona Beach Shores , Indian Harbour Beach , North Myrtle Beach , Tennessee City

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Capital Vacations

Capital Vacations reviews

Item: Capital Vacations
Rating: 5
Author: VLO

4.4

88% would recommend to a friend

(218 total reviews)

Jason Shroff

92% approve of CEO

86% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

Capital Vacations has an employee rating of 4.4 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital Vacations employee rating is 23% above average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

218 reviews

1.0

Dec 15, 2015

Poor leadership, unorganized executives, lack of funds, misleading sales pitches, dishonest company.

Sales/marketing

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great, hours are nice. Wages are decent and they have somewhat knowledgeable IT staff and current technology. They like to spend money!

Cons

Lackluster benefits package. Company struggles to pay their bills and are constantly scrambling for funding. Company is dishonest uses false tactics. Has changed their name from Grand Crowne Resorts to Capital Resorts and relocated to St. Petersburg, FL with terrible COO A. Hodges likely due to bad name and how broke they were under old name. Employees are just s number to them. Only people that matter are the executives and their pockets. For complete outlook on this company checkout reviews on Grand Crowne Resorts from Branson, MO and look them up at ripoff report .com. 90% of their reviews on google are paid reviews from internal employees and executives. It's a timeshare company .... They lie.

Capital Vacations Response

10y

Thank you for your feedback. We want to clarify with you the nature of the company change. We did not change our name, but instead separated from the GCR. It is a separate company. it will be best to read reviews for Capital Resorts group. Also contact our owner services team directly to learn more about the separation.

5.0

Dec 11, 2015

General worker

Vlo

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere wonderful people to work with very laid back environment

Cons

Long hours, slow talking sales reps, reports change without any prior notice.

Capital Vacations Response

10y

Thank you for your feedback. We value your suggestions.

Viewing 217 - 218 of 218 Reviews

Jobs at Capital Vacations

Hospitality Specialist - Night Audit

Tour Reception Coordinator - Orlando

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Reviews by job title

Poor leadership, unorganized executives, lack of funds, misleading sales pitches, dishonest company.

General worker

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