CaptivateIQ reviews

3.8

65% would recommend to a friend

(142 total reviews)
avatar

Mark Schopmeyer and Conway Teng

89% approve of CEO

62% positive business outlook

CaptivateIQ has an employee rating of 3.8 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CaptivateIQ employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

142 reviews
4.0
Jun 29, 2024

good company but needs focus on employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership is nice; Good WLB and schedule flexibility. Mark and Conway are extremely approachable, helpful and really care about helping and being involved. The product is great and lots of success should be expected alot of really hard working people in many teams doing good work and trying to put the customer first.

Cons

alot is expected from various teams with little/no budget or people to do the work. Exec team is inexperienced and not great at making decisions and giving clear direction. Lots of reactive thrash it feels like it's only about pleasing the board but not what is needed or what can be do Big disconnect between execs and those doing the work across teams Need more brand recognition to help sellers win deals and BDRs get meetings set. The company is not big enough to be so disconnected across teams like PS, finance, marketing, sales, CS, product, etc - there is nothing to encourage relationships unless you "need" something from someone.

2.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, really great coworkers/ kind people, incentive plan was OK. Enablement and HR were lovely teams to work alongside.

Cons

Nearly 50% of leadership and all BDRs either quit or were fired in the past 6 months. Very toxic culture in the BDR org (they PIP like crazy and treat you as a cog in the machine, not a human). Leadership believed more dialing would result in the team hitting their quota - this product is more of a nice to have and the ICP is really hard to sell into. It’s also a technical product with a lot of competition. There’s really no transparency in the company and room for BDRs to grow is extremely limited (only 3 BDRs have been promoted in the past 2 years and they were in the same role for multiple years with promises of promotions but lack of opportunities). I’ve never been at a company with such low morale in their BDRs - extreme micromanagement and unrealistic expectations. I wouldn’t recommend anyone looking to become a BDR to work here. It left me feeling depleted and undervalued.

2.0
May 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Product with potential - Team members who work hard to do the right thing for customers - Solid benefits, stock options, mental health days

Cons

- No strong leadership that understands what the teams are going through on a daily basis, lacking empathy, lacking support. - Lack of advanced/key features beyond core product. There have been a lot of ideas, but have not delivered - Culture is not good. Fully remote and lack of buy-in to provide opportunities to connect with colleagues. - Given fully remote, company doesn't do a good job of building chemistry, creating a fun work environment, feels like a continual grind. - Feels like board is driving a lot of the decisions around layoffs and changes without having an understanding of what the product and customer experience requires.

Viewing 28 - 30 of 142 Reviews

Glassdoor has 146 CaptivateIQ reviews submitted anonymously by CaptivateIQ employees. Read employee reviews and ratings on Glassdoor to decide if CaptivateIQ is right for you.