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Car Keys Express

Engaged Employer

Car Keys Express reviews

3.1

32% would recommend to a friend

(67 total reviews)

Mark Lanwehr

35% approve of CEO

32% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Diversity & inclusion

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.6

Senior management

Ratings by demographic groups

Reviews by job title

67 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Dec 8, 2017

Not your typical company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I usually am very indifferent to company reviews because I realize that the experience of any one person can depend on many reasons including your direct supervisor, expectations of the job before and after you start, and so many other factors. The biggest way to gauge company sentiment is to just listen to the random comments people around you make. I will say that in my short time working here, it's been a great experience because of the culture and the people. The people here are honest, they have their gripes about the company like any other employee does, but they still love their job. They get frustrated about things that are beyond their control, but they still love what they do. The pay is good compared to companies in our industry and there is constant feedback on my performance which motivates me to continue to do a better job. I like that senior management wants to attract the best talent in the city and doesn't settle for less. They understand that a good culture fit sometimes exceeds experience or industry knowledge. For the most part, they have always been respectful, kind and are appreciative of my efforts. I've never felt micro-managed in my role which is one thing that I appreciate. My direct manager has been very supportive of my feedback and appreciates my efforts.

Cons

Not enough vacation time when first hired

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
3.0
Nov 25, 2017

Was a good place to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the challenge of programming different keys

Cons

More hours generally less pay do to new compensation plan. With no guarantee that there not going to make worse.

avatar
Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!
1.0
Mar 9, 2017

Constantly Misleading

Account manager
Recommend
CEO approval
Business Outlook

Pros

Autonomy to work your own schedule as a technician.

Cons

I worked at CKE for 4 years, and in that time the one thing that remained the same was change. Change isnt bad but when it affects your paycheck in the course of thousands of dollars, then yes change is bad. In the course of time I have seen a considerable amount of turnover and lack of communication with the corporate office in Louisville which always seems to be the same story of well get someone back to you. When someone quits or is fired they is always a email or word by mouth from someone at corporate about why they left. Most of the technicians are starting to see that this company is a facade for everything they do wrong and people are starting to see it. From limiting the amount of money a tech can make to the garbage product they sell and expect you to work longer hours to make up for loss wages when the only people that benefit is the owners. This is a company that will tell you one thing and do anther and then make you look like scum the next.

avatar
Car Keys Express Response
9y
Our techs are: Much better paid than their peers in other industries. Average $70k, twice what our competitors pay Top performers $100k plus Personal freedom without supervision Best stocked in the industry, with 3 times what competitors have We’re looking forward to even more record-breaking years, and even more opportunities for our team, who are provided the best pay, most inventory, best working conditions, and the most opportunities in the industry--by far! From our job posting: “After one year, our typical tech earns over $68,000 per year. Our top 30% earn over $82,000 per year. Our highest performers make over $110,000 per year.” All those things are true, except one. Our average tech earns not $68k, but, rather $70k. It's mathematical evidence of our management and ownership's commitment to having the best paid technicians in the history of the industry. No one comes close, with our techs earning 2-3 times what competitors pay. With that said, that post gives us the opportunity to respond, and announce some exciting news! We have two national accounts joining soon, which will bring our average 50% year-over-year growth even higher. Also, we’re instituting a program allowing our field technicians yet another level of promotion with the ability to manage others. Yet another program allows techs to sell our services, allowing them to earn even more! Our techs get the most personal freedom in the industry. While our competitors are largely confined to one location, our techs are highly mobile and self-supervised. We stock our service vehicles with three times more keys than our competitors do, allowing our techs to earn twice to three times what our competitors pay. Our highest performers earn over six figure incomes. We’re so proud to offer this tremendous opportunity so rare in today’s economy. We’re looking forward to even more record-breaking years, and even more opportunities for our team, who are provided the best pay, most inventory, best working conditions, and the most opportunities in the industry--by far!
Viewing 52 - 54 of 67 Reviews
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Glassdoor has 194 Car Keys Express reviews submitted anonymously by Car Keys Express employees. Read employee reviews and ratings on Glassdoor to decide if Car Keys Express is right for you.