Is CarMax a good company to work for as a Cross Functional Store Manager?

Cross Functional Store Manager professionals working at CarMax have rated their employer with 3.5 out of 5 stars in 24 Glassdoor reviews. This is an average score with the overall rating of CarMax employees being 3.5 out of 5 stars. Search open Cross Functional Store Manager Jobs at CarMax now and start preparing for your job interview by browsing frequently asked Cross Functional Store Manager interview questions at CarMax .

Does CarMax pay Cross Functional Store Manager employees well?

Cross Functional Store Manager professionals rate their compensation and benefits at CarMax with 4.2 out of 5 stars based on 24 anonymously submitted employee reviews. This is 18.2% better than the company average rating for salary and benefits. Find out more about Cross Functional Store Manager salaries at CarMax.

How happy are Cross Functional Store Manager professionals working at CarMax?

36% of Cross Functional Store Manager employees at CarMax would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Cross Functional Store Manager professionals have also rated CarMax with a 3.2 rating for work-life-balance, 4.2 rating for diversity and inclusion, 2.8 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1056) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (325) , Sales Manager (209) , Sales (165) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 779 reviews)); "Great people and very diverse" ((in 464 reviews)); "Culture is great and rewarding" ((in 315 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 305 reviews)); "Has a good Work environment" ((in 170 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 556 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 467 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 229 reviews))

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CarMax

CarMax Cross Functional Store Manager reviews

3.5

36% would recommend to a friend

(24 total reviews)

Keith Barr

Not enough data to show CEO approval

14% positive business outlook

Ratings by category

4.5

Career opportunities

4.2

Diversity & inclusion

4.2

Compensation and benefits

3.2

Work/Life balance

2.8

Culture & values

2.2

Senior management

Cross Functional Store Manager employees have rated CarMax with 3.5 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Cross Functional Store Manager professionals have a good working experience there. CarMax is rated in line with the average (within 1 standard deviation) by Cross Functional Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

5.0

Aug 10, 2023

The Best Way To Keep Looking Young

Cross functional store manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity to advance in my career, be able to work with amazing people. Great benefits.

Cons

I can't think of anything, for me everything has been working just great. to well that my wife and my son works for the same organization.

5.0

May 1, 2023

Great place to work

Cross functional store manager

Recommend

CEO approval

Business Outlook

Pros

CarMax is a great place to work Great benefits Pay is great Work life balance

Cons

Retail hours Long days Business is very demanding

3.0

Apr 26, 2023

Corporate to its Core

Cross functional store manager

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, no haggle pricing for working with customers

Cons

HR is used as a weapon, employees regularly put claims in against one another not because they were mistreated or offended but to get each other fired.

Viewing 13 - 15 of 24 Reviews

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CarMax Cross Functional Store Manager reviews

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The Best Way To Keep Looking Young

Great place to work

Corporate to its Core

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