Is CarMax a good company to work for as a Cross Functional Store Manager?

Cross Functional Store Manager professionals working at CarMax have rated their employer with 3.5 out of 5 stars in 24 Glassdoor reviews. This is an average score with the overall rating of CarMax employees being 3.5 out of 5 stars. Search open Cross Functional Store Manager Jobs at CarMax now and start preparing for your job interview by browsing frequently asked Cross Functional Store Manager interview questions at CarMax .

Does CarMax pay Cross Functional Store Manager employees well?

Cross Functional Store Manager professionals rate their compensation and benefits at CarMax with 4.2 out of 5 stars based on 24 anonymously submitted employee reviews. This is 18.2% better than the company average rating for salary and benefits. Find out more about Cross Functional Store Manager salaries at CarMax.

How happy are Cross Functional Store Manager professionals working at CarMax?

36% of Cross Functional Store Manager employees at CarMax would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Cross Functional Store Manager professionals have also rated CarMax with a 3.2 rating for work-life-balance, 4.2 rating for diversity and inclusion, 2.8 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1056) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (325) , Sales Manager (209) , Sales (165) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 779 reviews)); "Great people and very diverse" ((in 464 reviews)); "Culture is great and rewarding" ((in 315 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 305 reviews)); "Has a good Work environment" ((in 170 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 556 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 467 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 229 reviews))

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CarMax

CarMax Cross Functional Store Manager reviews

3.5

36% would recommend to a friend

(24 total reviews)

Keith Barr

Not enough data to show CEO approval

14% positive business outlook

Ratings by category

4.5

Career opportunities

4.2

Diversity & inclusion

4.2

Compensation and benefits

3.2

Work/Life balance

2.8

Culture & values

2.2

Senior management

Cross Functional Store Manager employees have rated CarMax with 3.5 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Cross Functional Store Manager professionals have a good working experience there. CarMax is rated in line with the average (within 1 standard deviation) by Cross Functional Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

24 reviews

3.0

Jan 6, 2023

Highs and Lows

Cross functional store manager

Recommend

CEO approval

Business Outlook

Pros

Strong Company with competitive compensation packages Demo Car Program Culture (when truly lived by all associates)* Fun and fast paced work environment Opportunity for advancement depending upon location

Cons

Changes are slow and poorly communicated Tenured associates are not properly compensated compared to new hires. An associate with 3+ years of experience may be paid the same as a new hire. Retail schedule, I need you here when I need you here mindset. One size fits all approach does not work when determining bonus structure. Comparing cross functional locations to traditional locations. I made 25K less in 2022 vs 2021 due to bonus changes.

5.0

Dec 9, 2022

cross functional manager

Cross functional store manager

Recommend

CEO approval

Business Outlook

Pros

CarMax is ICONIC because they preach and deliver integrity. CarMax executes putting people first, doing the right things winning together. CarMax supports diversity, family and honesty,

Cons

If I had to "nitpick" I wish sales managers had more flexible hours along with wish July 4th, Memorial Day and Labor Day was half days or off.

4.0

Aug 31, 2021

Great place

Cross functional store manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salary and family environment

Cons

High work load and long hours

Viewing 19 - 21 of 24 Reviews

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Cross Functional Store Manager

Cross Functional Store Manager

Cross Functional Store Manager

Cross Functional Store Manager.

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CarMax Cross Functional Store Manager reviews

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