CarMax Operations Manager reviews

3.6

68% would recommend to a friend

(30 total reviews)
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Keith Barr

Not enough data to show CEO approval

60% positive business outlook

Operations Manager employees have rated CarMax with 3.6 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. CarMax is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

30 reviews
3.0
Aug 24, 2016

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits are a 6/10. Work life balance is reasonably good, vacation although not liberal is reasonable. Benefits, associate support and perks hold their own.

Cons

What was once a selling organization has become a training organization. Compliance, not results are rewarded.

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Nothing significant, old culture was highly appreciated by employees. Recent changes overwhelm associates...can't think of anything else. Fake employee reviews contribute to high confidence level with Management.

Cons

Consuming energy on useless and overwhelming training to sell a used car. Circle of "Good Old Boys" in every store who control everyone's destiny. If you are not in their entourage your career is in jeopardy. Long hours, no quality of life, have to feel guilty if asking for time away. It is just a matter of time before Union representation. Compass survey participation reflects fear of retaliation. Retaliation is very much alive at Carmax, especially at Boynton Beach, FL...also it is the store with the highest turnover. What is the reason? The company posts record profits but the stock loses value. Why is Tom Foliard leaving? For the same reason Austin Ligon left. Beware...

5.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Compensation, communication, great team work atmosphere, feed back can be easily given, associate care and communications package, bonus, demo car, ect.

Cons

Have to move all over the U.S. to advance in position. Regionals play favorites or promise future career opportunities that cannot be delivered.

Viewing 16 - 18 of 30 Reviews

Glassdoor has 8,384 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.