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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,203 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Aug 31, 2014

      Business office supervisor

      Lead business office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, opportunity for growth.

      Cons

      work schedule was horrible. work days, nights holidays weekends. You only had a two week schedule. so after that you had no idea when your next day off was. it changed every week based on company needs. If you were scheduled off Sunday and Monday then the next week you might be off Friday and Saturday. That means you ten days until your next day off with no overtime. sometimes you close then open the next morning. I understand retail has to work these hours, but they should have some continuity so you can have a life. I worked there 15 years. the schedule was very hard on me and my family. I had to go. I would be there ten more years if they had a better schedule.

      3.0
      Aug 20, 2014

      It's A Job

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It can feel very rewarding to get someone in a car. Whether it's a young person getting their own car for the first time, or someone with challenging credit. You CAN make some decent money, but it's very unpredictable due to commission only pay. The company does try to give you a diverse work schedule (it's retail after all) by giving you a 3 day weekend off every 6 weeks. But your schedule changes constantly. Decent benefits.

      Cons

      Management are full of themselves. They have many methods in place to help "develop" you...code for micro-manage. They definitely have favorites and play to that. Work/life balance is somewhat up to you. If you choose to answer your phone on your day off and potentially go in to close a sale...that's up to you. Or you can split it. But it's a constant mental struggle to take your days off or feel like you're losing money.

      2.0
      Jul 23, 2014

      Adios

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to start career, fun atmosphere, great training, good core values, different experiences every day. Co workers.

      Cons

      Compensation is not great, expected to come in early and stay late, weekend hours, recently hired managers are clueless and in meetings all day, preaching about work life balance is garbage-there is none. Hard work is rarely rewarded, Lots of carrot dangling for promotion. Senior managers avoid customer service situations at all costs, then explain how they would have handled it in a different/better way.

      Viewing 223 - 225 of 8,203 Reviews
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      Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.