Question 1

Is CardWorks a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at CardWorks have rated their employer with 2.6 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of CardWorks employees being 3.2 out of 5 stars. Search open Customer Service (CSR) Jobs at CardWorks now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at CardWorks.

Question 2

Does CardWorks pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at CardWorks with 3.1 out of 5 stars based on 33 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at CardWorks.

Question 3

How happy are Customer Service (CSR) professionals working at CardWorks?

Accepted Answer

33% of Customer Service (CSR) employees at CardWorks would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Customer Service (CSR) professionals have also rated CardWorks with a 2.7 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.1 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at CardWorks?

Accepted Answer

Customer Service Representative (30), Collections Specialist (17), Fraud Investigator (12), Loss Mitigation Specialist (4), Call Center Representative (3), Collections Representative (3), Customer Service (3), Customer Service Representative (CSR) (3), Director (3), Fraud Specialist (3), Manager (3), Administrative (2), Collections (2), Customer Service Associate (2), Debt Collector (2)

Question 5

What are the pros of working at CardWorks according to real employee reviews?

Accepted Answer

"Great people.. good for experience; can be flexible;work is not hard.." ((in 15 reviews)); "great benefits" ((in 11 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews)); "Coworkers are friendly and very welcoming." ((in 6 reviews))

Question 6

What are the cons of working at CardWorks according to real employee reviews?

Accepted Answer

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 14 reviews)); "Management at the very top is great." ((in 14 reviews)); "The training is horrible!" ((in 7 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "Health insurance" ((in 3 reviews))

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