Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "great benefits" ((in 12 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 16 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 8 reviews)); "The training is horrible!" ((in 7 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

3.0

Jun 24, 2013

Good company if you are in need of experince.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has mutiple clients so you get to learn different aspects of the industry.

Cons

The company does not take the handling of multiple clients into account when it comes to salary. It also does not review its employees on a fair basis. Its not the work you produce its who you know in upper management.

1.0

May 7, 2026

Toxic environment with rude, incompetent management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is ok.

Cons

Terribly rude Managers and staff Feeling discriminated against in the workplace Managers that barely speak or write proper English No support from upper management Extremely cliquey environment

CardWorks Response

1mo

At CardWorks Financial Group, we strive for excellence in everything we do, and we’re sorry to see a one star review. We would appreciate the opportunity to learn more about your experience. Please contact us at ContactUs@CardWorks.com so we can better understand how to support you.

5.0

Sep 6, 2025

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work balance life choose your own schedule Great management feedback and employee feedback is encouraged.

Cons

Work load can be hectic but the learn experience is worth the grind.

CardWorks Response

10mo

Thank you for taking the time to share your feedback and for the 5-star rating! We’re thrilled to hear that you feel you have a great work-life balance and that you feel your voice is heard. Our management team works hard to create a supportive environment where feedback is encouraged, and it’s rewarding to know that makes a positive difference. We also appreciate your honesty about the workload. Your dedication to a positive and productive environment is what makes our team great.

Viewing 31 - 33 of 218 Reviews

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Jobs at CardWorks

Customer Support Representative I, Recreational Lending

Customer Support Administrator I - Recreational Loan

South Jordan, UT

View job

Risk Manager (Merchant Services)

Manager Identity & Access Management

Manager, Security Compliance

CardWorks

CardWorks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company if you are in need of experince.

Toxic environment with rude, incompetent management

Great company

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