Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (30) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 16 reviews)); "Decent benefits." ((in 12 reviews)); "Coworkers are friendly and very welcoming." ((in 7 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 15 reviews)); "Over aggressive management, timed bathroom breaks" ((in 14 reviews)); "The training is horrible!" ((in 8 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "Health insurance" ((in 3 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Woodbury , Pittsburgh , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(69 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Nov 1, 2017

Collections, A Positive Customer Experience?

Collections

Recommend

CEO approval

Business Outlook

Pros

The money can be good, plus time for working nights. Some decent co-workers and great views of the City. Positive initial training.

Cons

Apply for one position, get placed where they need you. Good initial training evaporates in Nesting. Some "Team Leaders" run hot and cold. Warm and friendly to some, cold and dismissive to others. Just another call center.

4.0

Sep 20, 2017

Customer Service Rep

Assistant front office manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, easy work, good incentives

Cons

Didn't have flexible hours to fit my needs

CardWorks Response

8y

Thank you for review. It's unfortunate you had to resign due to your scheduling needs. CardWorks believes in work life balance and works with our employees to accommodate their requests based on business needs.

1.0

Feb 16, 2017

Strongly not recommended

Fraud phone unit specialist

Recommend

CEO approval

Business Outlook

Pros

Full-Time, average pay, 401K after 1 year of employment, health vision & dental benefits offered, paid sick/vacation.

Cons

Company does not have compassion for employees or customers, forced to accept abusive calls and not allowed to disconnect line, managers are on average unavailable or refuse to asset employees or customers, offered health insurance is on average $200.00/month for single person status.

CardWorks Response

9y

Thank you for your review. CardWorks is a customer service based call center that offers one call resolution. CardWorks has recently assigned a coach to assist the security fraud associates with escalated calls. We offer health benefits to associates after 45 days of employment. CardWorks is pleased that we are able to absorb over 60% of the cost of insurance premiums. We are continually evaluating the best benefit packages for our associates.

Viewing 61 - 63 of 69 Reviews

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Jobs at CardWorks

Customer Support Representative I, Recreational Lending

Customer Support Administrator I - Recreational Loan

South Jordan, UT

View job

Risk Manager (Merchant Services)

Manager, Security Compliance

Vice President, Assistant General Counsel

CardWorks

CardWorks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Collections, A Positive Customer Experience?

Customer Service Rep

Strongly not recommended

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