Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (30) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "great benefits" ((in 10 reviews)); "Work life balance is good" ((in 7 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 14 reviews)); "Over aggressive management, timed bathroom breaks" ((in 12 reviews)); "The training is horrible!" ((in 8 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "► Communication was poor and contradictory, with senior leaders often bypassing team leaders entirely and creating confusion." ((in 3 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks

CardWorks reviews

3.2

57% would recommend to a friend

(219 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

2.0

Apr 22, 2020

Disappointed and I seemed like a great place

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

Nice building, comfortable break areas, and some nice colleagues.

Cons

Leadership: Lack Of leadership style adaptability. Great leaders know how to employ a range of leadership styles depending on what the situation calls for. Managing with fear, not fairness. They Lack humility or self-awareness. Benefits: Insurance is too expensive 401k is not the best. Department: Unhealthy communication patterns. Policies and procedures are non-existent or poorly implemented. Training is non-existent. Technology is dated. Tools and resources to achieve the productivity levels and quality of work they demand, are not provided yet you are constantly reminded to use your tools and resources. Where are they?! Leadership does not make themselves available.

5.0

Mar 17, 2020

Happy employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great casual atmosphere with very good benefits

Cons

Nothing I can think of.

4.0

Mar 3, 2020

Good company

Director

Recommend

CEO approval

Business Outlook

Pros

The company has a great culture, fair PTO, and good people.

Cons

Management at the very top is great. Some of the management below them is inconsistent. They either don't know what's happening OR they're difficult to work with. Not everyone in that level is like that; there are some that are great too. It just seems like a lot of people have advanced that maybe are no longer right for the position they're in.

Viewing 148 - 150 of 219 Reviews

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Jobs at CardWorks

Customer Support Representative I, Recreational Lending

Customer Support Administrator I - Recreational Loan

South Jordan, UT

View job

Risk Manager (Merchant Services)

Manager, Security Compliance

Vice President, Assistant General Counsel