Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 16 reviews)); "Work life balance is good" ((in 8 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 7 reviews)); "Work from home is ok." ((in 7 reviews)); "Decent benefits." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 15 reviews)); "Management at the very top is great." ((in 14 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "The training is horrible!" ((in 6 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

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CardWorks

CardWorks reviews

3.2

57% would recommend to a friend

(218 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

4.0

Sep 15, 2014

The Job of all jobs.

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Friendly environment. You build strong relationships with your coworkers and makes it more like working with a big family. Great pay and chance for bonuses monthly.

Cons

It's like playing in a game of survivor in a way. Because this job is based on performance someone is always going to be the low man on the totem pole and it can get to a point where you are fighting to keep your job and nothing you do is working.

3.0

Jul 12, 2014

Security Fraud & Chargeback

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work hours were good. Management open door policy was great and time off and vacation days were also good.

Cons

Upper management did not give credit where credit was due. They expect you to share your knowledge you retained over the years to get other departments up to speed and then promote within the other departments. You would think you would be entitled to a promotion to.

2.0

May 20, 2014

Management uses a lot of favoritism. I worked holidays when no senior staff wanted, also snow days and they do not care

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

AFlac benefits,time flexibility, Some nice people but like everything else the good out ways the bad. Some nice people in management. Great first job.

Cons

high insurance rates, salary does not all allow room to have the plan, hard to obtain incentive

Viewing 211 - 213 of 218 Reviews

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