Is Cardinal Health a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Cardinal Health have rated their employer with 3.6 out of 5 stars in 142 Glassdoor reviews. This is an average score with the overall rating of Cardinal Health employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Cardinal Health now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Cardinal Health .

Does Cardinal Health pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Cardinal Health with 3.6 out of 5 stars based on 142 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Cardinal Health.

How happy are Customer Service (CSR) professionals working at Cardinal Health?

46% of Customer Service (CSR) employees at Cardinal Health would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Customer Service (CSR) professionals have also rated Cardinal Health with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Cardinal Health?

Warehouse Associate (213) , Customer Service Representative (95) , Manager (90) , Senior Analyst (69) , Consultant (66) , Director (63) , Sales Representative (53) , Operations Supervisor (50) , Warehouse Associate II (43) , Project Manager (40) , Software Engineer (39) , Analyst (37) , Supervisor (33) , Associate (31) , Account Manager (29)

What are the pros of working at Cardinal Health according to real employee reviews?

"benefits are good and professionalism of employees in the field are great to work with" ((in 558 reviews)); "People are great and friendly." ((in 308 reviews)); "The best thing about this job is the pay is good and they allow you to get OT." ((in 259 reviews)); "work life balance is good" ((in 239 reviews)); "Inclusive and supports great culture" ((in 212 reviews))

What are the cons of working at Cardinal Health according to real employee reviews?

"Poor management and very liberal" ((in 219 reviews)); "Care growth and poor leadership" ((in 108 reviews)); "If you have a bad manager at Cardinal, it can severely hinder your experience and career path." ((in 90 reviews)); "Long hours and evening work is common." ((in 87 reviews)); "Low salary not very friendly" ((in 81 reviews))

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

3.6

46% would recommend to a friend

(142 total reviews)

Jason Hollar

62% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.3

Career opportunities

Customer Service (CSR) employees have rated Cardinal Health with 3.6 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

4.0

Oct 4, 2018

Customer Support Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company culture is very positive. They add an annual bonus to every employee's 401K based on the company's performance.

Cons

They have outsourced many of the customer service jobs.

1.0

Dec 5, 2016

worst job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

there is nothing good about this place

Cons

they micromanage every single second of the day. you even have to time out on the phone to go to the restroom. supervisors do nothing but walk around and visit with each other. writes ups are for any ridiculous reason they can come up with. if they have it in for you they will not stop till they get you out. if you have family working at cardinal you have it made.

4.0

Nov 15, 2016

Great Start to Break into Pharma Industry

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fast-paced Challenging Great to have on your resume for future opportunities Well known leader in industry

Cons

Territories limit your take home pay Competitive market Constantly going through a merger

Viewing 121 - 123 of 142 Reviews

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Support Representative

worst job

Great Start to Break into Pharma Industry

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