Is Cardinal Health a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Cardinal Health have rated their employer with 3.6 out of 5 stars in 142 Glassdoor reviews. This is an average score with the overall rating of Cardinal Health employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Cardinal Health now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Cardinal Health .

Does Cardinal Health pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Cardinal Health with 3.6 out of 5 stars based on 142 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Cardinal Health.

How happy are Customer Service (CSR) professionals working at Cardinal Health?

46% of Customer Service (CSR) employees at Cardinal Health would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Customer Service (CSR) professionals have also rated Cardinal Health with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Cardinal Health?

Warehouse Associate (213) , Customer Service Representative (95) , Manager (90) , Senior Analyst (69) , Consultant (66) , Director (63) , Sales Representative (53) , Operations Supervisor (50) , Warehouse Associate II (43) , Project Manager (40) , Software Engineer (39) , Analyst (37) , Supervisor (33) , Associate (31) , Account Manager (29)

What are the pros of working at Cardinal Health according to real employee reviews?

"benefits are good and professionalism of employees in the field are great to work with" ((in 558 reviews)); "People are great and friendly." ((in 308 reviews)); "The best thing about this job is the pay is good and they allow you to get OT." ((in 259 reviews)); "work life balance is good" ((in 239 reviews)); "Inclusive and supports great culture" ((in 212 reviews))

What are the cons of working at Cardinal Health according to real employee reviews?

"Poor management and very liberal" ((in 219 reviews)); "Care growth and poor leadership" ((in 108 reviews)); "If you have a bad manager at Cardinal, it can severely hinder your experience and career path." ((in 90 reviews)); "Long hours and evening work is common." ((in 87 reviews)); "Low salary not very friendly" ((in 81 reviews))

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

3.6

46% would recommend to a friend

(142 total reviews)

Jason Hollar

62% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.3

Career opportunities

Customer Service (CSR) employees have rated Cardinal Health with 3.6 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

3.0

Aug 8, 2016

Belated Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fast paced, great teammates. Teammates cared about & took care of each other.

Cons

Lacked transparency with company changes.

4.0

Aug 8, 2016

None

Account manager

Recommend

CEO approval

Business Outlook

Pros

You have the ability to Make your own hours , good training program now in place , acquiring new companies

Cons

There are Long hours , it's hard to ever turn off work - you 'work from home' and have email on your cell.

2.0

Jul 28, 2016

Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, fair pay, great co-workers, great middle leadership, and good hours

Cons

One of the worst companies when it comes to their employees. When you first come on as a new employee it seems like one of the best companies to work for. However, once you get in there they don't care about their employees. It is by far one of the worst companies when it comes to taking care of their people. When I worked there you were allotted sick days, but the catch was you had to plan them. Who plans to be sick? When and if you called in because you were sick, even with a doctor's note you would receive a point. There were so many people that lost their jobs because of the point system. Which I heard they no longer have.

Viewing 124 - 126 of 142 Reviews

Jobs at Cardinal Health

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Senior Representative, Customer Service Operations

Representative II, Customer Care Order Placement

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Cardinal Health Customer Service (CSR) reviews

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None

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