Is Cardinal Health a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Cardinal Health have rated their employer with 3.6 out of 5 stars in 142 Glassdoor reviews. This is an average score with the overall rating of Cardinal Health employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Cardinal Health now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Cardinal Health .

Does Cardinal Health pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Cardinal Health with 3.6 out of 5 stars based on 142 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Cardinal Health.

How happy are Customer Service (CSR) professionals working at Cardinal Health?

46% of Customer Service (CSR) employees at Cardinal Health would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Customer Service (CSR) professionals have also rated Cardinal Health with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Cardinal Health?

Warehouse Associate (213) , Customer Service Representative (95) , Manager (90) , Senior Analyst (69) , Consultant (66) , Director (63) , Sales Representative (53) , Operations Supervisor (50) , Warehouse Associate II (43) , Project Manager (40) , Software Engineer (39) , Analyst (37) , Supervisor (33) , Associate (31) , Account Manager (29)

What are the pros of working at Cardinal Health according to real employee reviews?

"benefits are good and professionalism of employees in the field are great to work with" ((in 567 reviews)); "People are great and friendly." ((in 311 reviews)); "The best thing about this job is the pay is good and they allow you to get OT." ((in 257 reviews)); "work life balance is good" ((in 235 reviews)); "Great culture and very inclusive" ((in 216 reviews))

What are the cons of working at Cardinal Health according to real employee reviews?

"Poor management and very liberal" ((in 223 reviews)); "there is no competent senior leadership and many of the staff have left because of this." ((in 102 reviews)); "If you have a bad manager at Cardinal, it can severely hinder your experience and career path." ((in 86 reviews)); "Long hours and evening work is common." ((in 85 reviews)); "Low salary not very friendly" ((in 79 reviews))

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

3.6

46% would recommend to a friend

(142 total reviews)

Jason Hollar

62% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.3

Career opportunities

Customer Service (CSR) employees have rated Cardinal Health with 3.6 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

142 reviews

5.0

Sep 21, 2014

I like the training and what the company brings to the table so far a lot to look forward in the future.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to grow and learn with the company.

Cons

I haven't experience any cons.

4.0

Jul 10, 2014

Overall very good - I was able to advance and gain a lot of experience.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Opportunities, competitive pay, great benefits and flexible PTO

Cons

very much a who you know organization on the call center level

3.0

Jun 10, 2014

its an ok corporate to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good co - workers - life balance - plenty of pto

Cons

they keep sending people home for no specific reason, laying off 5 -7 employees at once, its all about keeping the money in their pockets, no job security - i have however worked for companies much worse then cardinal health

Viewing 130 - 132 of 142 Reviews

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Cardinal Health reviews FAQs

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I like the training and what the company brings to the table so far a lot to look forward in the future.

Overall very good - I was able to advance and gain a lot of experience.

its an ok corporate to work for

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