Is Cardinal Health a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Cardinal Health have rated their employer with 3.6 out of 5 stars in 142 Glassdoor reviews. This is an average score with the overall rating of Cardinal Health employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Cardinal Health now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Cardinal Health .

Does Cardinal Health pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Cardinal Health with 3.6 out of 5 stars based on 142 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Cardinal Health.

How happy are Customer Service (CSR) professionals working at Cardinal Health?

46% of Customer Service (CSR) employees at Cardinal Health would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Customer Service (CSR) professionals have also rated Cardinal Health with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Cardinal Health?

Warehouse Associate (213) , Customer Service Representative (95) , Manager (90) , Senior Analyst (69) , Consultant (66) , Director (63) , Sales Representative (53) , Operations Supervisor (50) , Warehouse Associate II (43) , Project Manager (40) , Software Engineer (39) , Analyst (37) , Supervisor (33) , Associate (31) , Account Manager (29)

What are the pros of working at Cardinal Health according to real employee reviews?

"benefits are good and professionalism of employees in the field are great to work with" ((in 558 reviews)); "People are great and friendly." ((in 308 reviews)); "The best thing about this job is the pay is good and they allow you to get OT." ((in 259 reviews)); "work life balance is good" ((in 239 reviews)); "Inclusive and supports great culture" ((in 212 reviews))

What are the cons of working at Cardinal Health according to real employee reviews?

"Poor management and very liberal" ((in 219 reviews)); "Care growth and poor leadership" ((in 108 reviews)); "If you have a bad manager at Cardinal, it can severely hinder your experience and career path." ((in 90 reviews)); "Long hours and evening work is common." ((in 87 reviews)); "Low salary not very friendly" ((in 81 reviews))

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

3.6

46% would recommend to a friend

(142 total reviews)

Jason Hollar

62% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.3

Career opportunities

Customer Service (CSR) employees have rated Cardinal Health with 3.6 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

142 reviews

1.0

Sep 6, 2015

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The customers are nice to talk too

Cons

U walk around on pins n needles. Scared to get fired. .mgmt changes every 3 months..ur co workers are back stabbers and hateful... mgrs are cunning and trickery....dont apply!

4.0

Sep 1, 2015

customer service representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company lots of training

Cons

Staff over work.Not enough staff

2.0

Oct 15, 2014

Customer Service--Radcliff,KY--Unstable, Toxic, Chaotic ,and needlessly stressful work environment.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Mon-Friday schedule, inside work, some good team mates and supervisors

Cons

Constantly changing procedures. Procedures that need to be changed at DC level and customer ops that contribute to chaos. Job insecurity with threat of outsourcing of csr and other jobs constantly hanging over head. Work overload. Abusive verbal conduct on the part of Sales Reps (Mostly Field Reps, but even some Inside Sales Reps). Unreliable IT systems. Overly complex IT Customer Service software. Supervisors quitting left and right and even local Manager positions now on the block. Constant restructuring of customer service ops, can't seem to figure it out. Company showing signs of coming apart at the seams. Make sure your ventilation systems are free of allergens and dust.

Viewing 127 - 129 of 142 Reviews

Jobs at Cardinal Health

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Senior Representative, Customer Service Operations

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Cardinal Health

Cardinal Health Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

customer service

customer service representative

Customer Service--Radcliff,KY--Unstable, Toxic, Chaotic ,and needlessly stressful work environment.

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