When I joined Care Access, I had high hopes for the company. However, I have been disappointed by the lack of direction from upper management. It seems they have not conducted proper research and the training provided was insufficient and ineffective. This has led to a toxic work environment, with high pressure on employees to improve the company's image after the Pfizer incident. While my immediate manager was kind, they seemed overwhelmed and often forgot our conversations, leading to misunderstandings and incorrect information being given. The overall work environment is not conducive to productivity and growth. I have noticed a high turnover of employees, which is concerning and does not bode well for the future of the company. Despite efforts to clean up their image, it appears that the issues within the organization run deep and are not easily resolved. Unfortunately, I don't believe this company will last in its current state unless significant changes are made in upper management and the overall work culture.
