Care Access reviews

2.7

24% would recommend to a friend

(303 total reviews)

Ahmad Namvargolian

42% approve of CEO

20% positive business outlook

Care Access has an employee rating of 2.7 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Care Access employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

303 reviews
1.0
Mar 27, 2025

DO NOT WORK HERE! RUN AS FAST AS YOU CAN!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and Insurance, met a great coworker

Cons

EVERYTHING! If I could give ZERO STARS I would! There is a lack of support from management, there is no guidance or support, training was inadequate, management states “I am here if you have questions” however would get upset if you had questions. The most concerning was the complete disregard for work-life balance and boundaries. Management expectations/requirements were for you to work and be available beyond working hours without compensation, management does not acknowledge or respect personal time. The degrading behavior and tone from management was extremely disrespectful. There were several instances of demanding behavior that created a toxic work environment. Constructive feedback was rarely given, and when it was, it was not delivered in a respectful or professional manner. Working at Care Access was the worst job experience I've ever had. I DO NOT RECOMMEND THIS COMPANY TO ANYONE!

1.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Came across many seasoned CRC and other coworkers trying their almighty best.

Cons

Seasoned CRC were certainly not formed at this company. There is layers of operational folks misdirecting every step of the way. Clinical staff is not considered. Metrics are first at ALL costs. True talent is cornered, quieted and never given opportunity to thrive. Many CRC were laid off after burning them to the ground with the Pfizer ordeal. Nothing was learned, the company is top heavy with non-clinical management and these are the people tossing CRC who are burned out, demoralized, over worked. Yes, overworked: there is a travel day to/from in between the next assignment, hoping a layover didn’t happen, there’s no time for their personal affairs, nor family time, no life balance. No incentives, much less bonus! No sense of being. Travel is hard, jump from one plane to the next, hotel room to the next hotel and car rental. The CRC is expected to roll out with their punches. “If you don’t like it, you know what to do”. No such 40 hours more like, 65-75 even 80 hours a week “on salary”, Basically turning into 10.00 an hour for many. No rest days, no Saturday and Sunday or Monday and Tuesday. You must take your PTO days to schedule doctors, birthdays, funerals, sick time, covid. The CRC is not allowed to stay at a site and perform CRC roles, although delegated to such. Instead a CrC will go around like a circus, setting up tents, tables, blood draw stations, rushing through consents and sticking people, and be done with it. “Next guest “participant” please” or you are taking too long, hurry it up a bit. These are marketing events burning down the CRC, making the company a wealth Of money, and the guest becoming a “participant” a “significant” lab=data $$$. They are growing their database on certain comorbidities. The CRC plays no important role, just lab draw and obtaining a generic consent. Nothing learned. Nothing to be excited about, nothing to look forward to. CRC having trouble finding work when this company appears on their resume. Again I would repeat, the CRC was not formed at Care Access.

3.0
Dec 4, 2022

Choppy Waters at Care Access

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, loved working remotely.

Cons

Terrible onboarding and training. Interdepartmental communication is very poor, but you're responsible to know what is happening. Workload is not realistic.

Viewing 7 - 9 of 303 Reviews

Glassdoor has 358 Care Access reviews submitted anonymously by Care Access employees. Read employee reviews and ratings on Glassdoor to decide if Care Access is right for you.