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CareFirst BlueCross BlueShield

CareFirst BlueCross BlueShield Customer Service Representative CSR reviews

2.5

27% would recommend to a friend

(5 total reviews)

Ja’Ron Bridges

Not enough data to show CEO approval

30% positive business outlook

Ratings by category

3.7

Senior management

3.7

Compensation and benefits

3.6

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5 reviews

2.0

Jun 30, 2022

Horrible place since moving to work from home

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay isn't horrible, most people who work there are good people.

Cons

Horrible technology, bad supervisors that have been doing bad for years without any correction, limited to no real advancement opportunities.

3.0

Mar 25, 2021

Training Could Be Better

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Kind, professional, compassionate, great insurance.

Cons

The promise of training lured me in. But we’d spend most days doing nothing. When we went to the floor to take calls we were unready.

Viewing 4 - 5 of 5 Reviews

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CareFirst BlueCross BlueShield reviews CareFirst BlueCross BlueShield Customer Service Representative (CSR) reviews