CareFirst BlueCross BlueShield reviews

Toxic environment, false promises top down, chaos and disorganization. Amongst the many reorgs functions that were eliminated are now realizes as valuable and being built back up ground up. Very frustrating environment for long time employees. New "performance-driven" merit structure initially focuses on rewarding those under paid and once you get to the average rate MRP your penalized and get 1-2g raises only based on performance. When you finally get closer to the MRP high end you can achieve up to 1% raises only if you get an above and beyond high rating. Such a demotivating environment.

verbally abusive and intimidating female bosses (nurses no less). new employee training very poor and on top of it all threatening. are unclear what they expect, like to keep you on egg shells. very very political too. lack of teamwork esp. amongst fellow professionals (I found CSR's much friendlier/more helpful). most coworkers guarded and/or unfriendly, perhaps due to the unfriendly environment. perhaps even back biting each other. i also witnessed long time employee harassed and then fired, while they too were just trying to learn a new job, whose requirements weren't even that clear yet.