CareScout reviews

3.5

75% would recommend to a friend

(28 total reviews)

Samir Shah

100% approve of CEO

71% positive business outlook

CareScout has an employee rating of 3.5 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareScout employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

28 reviews
1.0
Jun 8, 2017

Frustrated and Miserable

Recommend
CEO approval
Business Outlook

Pros

There are some good people. Wearing jeans everyday is cool. and 4 weeks off to start

Cons

Communication is terrible. You can't ask questions because managers would rather treat you like peasants than listen to you. Can't open up to a manager about anything because if you do, you'll be on the blacklist forever. They reward and promote the wrong people and the ones who actually work hard get nothing. Processes change without explanation, ask questions, your a troublemaker. the morale is so far in the dumps. and management doesn't care or listen to you unless your in their clique. they play favorites then expect you not to notice.

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CareScout Response
7y
Thank you for taking the time to write a review. We appreciate your time and service at CareScout, and we wish you the best in your next career opportunity.
1.0
Jun 12, 2016
Recommend
CEO approval
Business Outlook

Pros

easy commute off highway. Friendly coworkers. no weekends

Cons

Processes completely lacking with no communication between various departments and teams.The right hand does not know what the left hand is doing leading to chaos and duplicate work.The senior management retaliates ruthlessly if you complain about the negative work environment and do not hesitate to write you up negatively or fire you by making you comit mistakes if they don't like you. A very strong culture of micromanagement and favoritism makes life even more miserable.

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CareScout Response
9y
Thank you for your review including your advice for leadership. We are sorry you had that experience. We actively monitor this page and will make sure to pass along your feedback
4.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Our work has a social mission: We make a difference for people in crisis every day. We help people navigate eldercare and make it easier for them to focus on their loved ones instead of trying to learn everything on their own. Career growth: I started in 2008 as the finance leader. I was promoted a few years later to lead operations and again recently to lead the business. Past and current business leadership has always supported my development when I took the initiative to learn other functions of the business beyond my own. I've always gone above and beyond my responsibilities to help out when I've seen that there has been a business need. I believe this has been a key component of my success here. The opportunity to truly influence the business: Given the size of the company and pace of growth the ability to meaningfully influence the business is available to everyone, in any function. If you see a problem you can talk about it and propose solutions. They may not always be implemented but you can still stand out as someone who is thinking about how to improve what we do and as someone who takes initiative and who cares. The people here are great: There is a diverse mix of career backgrounds and experiences here which I love because I am constantly learning from them and am challenged to think about things from many different points of view. The people I work with are supportive of each other and care about the work they do. Everyone here works really hard! I genuinely enjoy the people I work with. The CareScout Cares group: Volunteer group with a mission to help create a positive employee experience and foster community service and teamwork. The team is enthusiastic and creative and they come up with great ideas and functions that bring people together. Fast breaks: It is fun to work with the managers to come up with engaging employee recognition activities. We frequently take 'fast breaks' to give everyone an unexpected break from their work and have a little fun (and usually involves food). We do this to say thank you for everyone's hard work. The managers really get excited about planning these breaks and will often compete with each other to out perform the previous activity. The company benefits: 4 weeks of time off to start, full health benefits, casual dress code, generous 401K matching, etc.

Cons

Career paths are not as clearly defined: There is career growth here but sometimes the path isn't clear and you have to create your own. Super fast growth: So fast that we've been understaffed and while there are worse business problems to have that can be very hard on people. This pace is not for everyone.

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CareScout Response
9y
Thanks so much for your review! We really appreciate that you highlighted our mission because it does drive everything we do here.
Viewing 16 - 18 of 28 Reviews

Glassdoor has 33 CareScout reviews submitted anonymously by CareScout employees. Read employee reviews and ratings on Glassdoor to decide if CareScout is right for you.