CareSource reviews

3.4

48% would recommend to a friend

(15 total reviews)
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Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Reviews by job title

15 reviews

Reviews about "Diversity & Inclusion"

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3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Diversity and has the right mission

Cons

Terrible onboarding. Last minute request and unnecessary urgency.

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CareSource Response
2mo
Thank you for sharing your review. We greatly appreciate our team members and the work they do to make our mission come to life. We take your feedback seriously. We are continuously working to enhance our workplace, and we highly value your insights.
2.0
Sep 25, 2024

RUN!!

Recommend
CEO approval
Business Outlook

Pros

You get an annual bonus.

Cons

Constantly changing expectations. Leadership that honestly does not know what they are doing (specifically Case Management). They overwork the case managers and ignore the CHWs who also are overwhelmed. Slow to backfill positions while the current staff drowns or flees. Being told to ask questions only to not get a clear answer. And being asked to do work that takes away from your actual job, but having your feet held to the fire everytime something falls behind. Meanwhile they gaslight you by saying things like "take self care breaks" but then ask you to explain 15 minute gaps outside of the documenting system knowing that we have to research certain certain information outside of CareSource systems. I beg anyone that values their mental health to avoid this place especially if looking at the Case Management department. It may be called Care4U but as an employee, they do not (unless you're on their list of favorites)

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CareSource Response
1y
Thank you for sharing your experience with us. Your feedback helps us better serve our teams and create an environment for all to be successful. We want our employees to feel safe and comfortable growing within our teams. If things don’t feel right, we highly encourage all employees to utilize the reporting options available to them on our internal website, MySource, including an anonymous hotline to help share their experiences so that our teams can investigate further.
3.0
Jun 23, 2024

Some work to do

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the people care about the vision and mission of the company and how to impact their members

Cons

Very hierarchical They aim for innovation but don’t really walk their talk Their equipment is old school They recruit remote people but don’t address their need and focus on all fun stuff happening in Dayton OH

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CareSource Response
2y
Thanks for sharing your experience with us. We greatly value your feedback as it helps us adapt to best serve our employees from across our markets. We hope you were able to use our internal website, MySource, to learn more about our DEI commitments and their progress as well as join one of our many employee resource groups.
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