CareSource reviews

3.4

48% would recommend to a friend

(830 total reviews)
avatar

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

CareSource has an employee rating of 3.4 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

830 reviews
4.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Home based. Good pay and benefits. Nice perks. Exercise facility available. Progressive outlook. Professional environment. Paid travel. Caring people. Educated workforce.

Cons

Overworked. Caseloads are to large. Excessive amounts of paperwork / documentation. Can't take a vacation cause work piles up. Unrealistic expectations.

2.0
Aug 26, 2016

Concerned Current Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture at CareSource is great. There is a feeling of everyone rowing in the same direction and everyone wanting to help each other out. Employees truly care for our members and want to do the right thing.

Cons

Leadership is a mess. There is continual turn over at the top and too many chiefs and not enough indians. There is a lack of accountability at the top. Leadership seems to forget the business decisions they make and are surprised when those decisions "hurt" other parts of the business. It is concerning that Pam the CEO seems so out of touch. She continues to drive aggressive growth with no clear support plan for current business. To top it all off when things with current business start to show erosion Leadership is shocked that we don't continue to be best in class. The current growth pace is extremely taxing on resources with hiring of new resources lagging. Lack of leadership also has lead to many good employees to leave the company.

2.0
May 1, 2016

Mediocre at best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and average pay. There is job stability and work load is usually manageable.

Cons

Company is growing way too fast with no plans to accommodate the growth other than throw more bodies at it. Departments are very siloed with each department doing the same thing different ways. Communication is pretty much nonexistent. Management (while plentiful) is usually too busy to even manage their teams.

Viewing 61 - 63 of 830 Reviews

Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.