CareSource reviews

3.4

48% would recommend to a friend

(268 total reviews)
avatar

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Reviews by job title

268 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

The staff in our office got along with each other wonderfully. Our teamlead hooked us up with free food.

Cons

Where do I start? The pay is ridiculously low! Other places will pay more for much less work, but not Caresource! The $12.03 an hour is an insult, considering the fact Caresource expects you to be on the phones and in chats at the same time. The quality assurance policies are unrealistic. You are expected to perform like a robot. Forget being yourself when speaking with members. Advocates are on the front line, yet, are never included in the all-staff meetings.

2.0
Apr 1, 2017

Financial Mis-management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CareSource has a great company mission and is passionate about the mission.

Cons

Due to financial mis-management, no bonus for 2016 and likely no bonus for 2017. Lots of finger pointing and no accountability

2.0
Feb 18, 2017

So many broken processes and poor executive leadership here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary, benefits and PTO- which is the only thing that makes this place bearable. Member centric. Middle management is trying to improve the organization.

Cons

Non visible, out of touch executive leadership. Non existent training. Poor top down communication. No clear and concise provider communication. Cant get providers claims paid properly. Manages by putting out fires and state complaints. Not the way to do business with integrity, which is supposed to be one of our core values!

Viewing 244 - 246 of 268 Reviews

Glassdoor has 901 CareSource reviews submitted anonymously by CareSource employees. Read employee reviews and ratings on Glassdoor to decide if CareSource is right for you.