Question 1

Is CareSource a good company to work for?

Accepted Answer

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director, Team Lead and RN Case Manager.

Question 2

Does CareSource pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

Question 3

How satisfied are employees working at CareSource?

Accepted Answer

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at CareSource?

Accepted Answer

Manager (26), RN Case Manager (21), Team Lead (18), Business Analyst (16), Director (16), Case Manager (12), Customer Care Specialist (10), Customer Service Representative (10), Analyst (9), Registered Nurse (8), Systems Analyst (8), Team Leader (8), Care Manager (7), Community Health Worker (7), Customer Care Advocate (7)

Question 5

What are the pros of working at CareSource according to real employee reviews?

Accepted Answer

"Good Benefits and Work/Home Life" ((in 96 reviews)); "Good pay and ability to bonus compensation" ((in 57 reviews)); "Work from home was the best part" ((in 52 reviews)); "Great bonus program!" ((in 47 reviews)); "A great work life balance" ((in 36 reviews))

Question 6

What are the cons of working at CareSource according to real employee reviews?

Accepted Answer

"Middle management structure and the wide variety of teams in IT makes for a little friction in terms of getting things done across functions." ((in 42 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 15 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 14 reviews))

Question 7

What are employees saying about CareSource layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

Question 8

What are the top reviewed CareSource locations?

Accepted Answer

Dayton, Cleveland, Atlanta, Indianapolis, Columbus, Cincinnati, Louisville, Ohio City, Tampa, Little Rock, Mayfield, Chicago, Phoenix, Grand Rapids, Billings, Broken Arrow, Albuquerque, Raleigh, Houston, Texas City, Lorena, Petersburg, Akron, Chillicothe, Springboro, Avon, Lorain, Medina, Hilliard, Vandalia

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Customer Care Advocate I

Demoralizing, non-existent training, absent/cold/uninformed management.

The place is a mess. Morale seems very low

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